CrossCountry Mortgage is hiring an Administrative Assistant for our Bloomington/Edina branch. We are seeking a full-time assistant for our residential mortgage team. This is a very dynamic position. No experience is required, as we have extensive training available and a detailed process in place. Today's mortgage industry is rapidly growing, and income potential is excellent. This position is a great opportunity to learn how to do mortgages the right way. Required Skills: • Excellent Phone Presence • Sales Support Skills - warm inbound calls • Proficient with numbers • Excellent computer skills - ability to pick up new apps and software quickly • Attention to detail - ability to closely follow a detailed process • Desire to learn a new industry • Sense of urgency - knowing what is important and what isn't Basic job duties: • Takes incoming calls from mortgage clients and applications, and schedules time with the team leader • Talk with clients to complete basic application information, collect documents, and process loans through various software programs • Manage incoming clients to ensure proper follow-up, and conversions are accomplished • Manage client expectations and updates until a property is found and the client is under contract This is an in-office position. Hours are 8 am to 5 pm Monday through Friday, with some schedule flexibility. Must reside within 30 miles of Edina, MN Responsibilities: • Schedule appointments, including travel arrangements or other company engagements • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates • Oversee online and print marketing efforts Qualifications: • Shows ability to quickly finish very detailed work • Shows great interpersonal skills and excellent written communication • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues • High school diploma or GED required • Prior experience in office management or our industry is a plus • Must reside within 30 miles of Edina, MN Compensation: $45,000 - $65,000 per year

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