Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.
Contingent Upon Award
Job Title: Administrative Assistant (Receptionist Support)
Location: Federal Retirement Thrift Investment Board (FRTIB), Office of Resource Management (ORM)
Clearance Requirement: Moderate Risk Public Trust (Sponsored by FRTIB)
The Administrative Assistant will provide receptionist and administrative support services to the Office of Resource Management (ORM) at the Federal Retirement Thrift Investment Board (FRTIB). The primary responsibility is to serve as the front-line point of contact for staff and visitors while ensuring efficient office operations. Administrative support will be provided on an as-needed basis to cover temporary staffing gaps.
Serve as the first point of contact for all visitors and incoming calls.
Identify the purpose of each inquiry and direct individuals appropriately:
Refer to the Office Director.
Redirect to other agency personnel or departments.
Address personally when appropriate.
Invite customers to complete administrative support surveys to assess satisfaction.
Prepare and organize materials and briefings for the Director's appointments and meetings.
Receive, sort, and log incoming mail; distribute appropriately with necessary annotations.
Schedule meetings and conferences, including securing space, notifying participants, and resolving logistical concerns.
Attend meetings as needed to record notes, attendance, and minutes; ensure follow-up on action items.
Coordinate travel arrangements for the Director and other staff as required.
Maintain office files, determining the relevance and extent of materials stored.
Review and manage emails, track action items, and maintain databases and automated systems.
Manage office supply inventories and equipment; process purchase requests and subscriptions.
Perform timekeeping duties and manage office space, telephone, and equipment installations or repairs.
Apply advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Forms) to perform daily tasks and produce high-quality documents.
Ensure all communications and deliverables are grammatically correct, professional, and clear.
Proven experience as an administrative assistant or receptionist, preferably in a federal or professional office setting.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills.
Ability to maintain confidentiality and handle sensitive information.
Excellent organizational and multitasking abilities.
Detail-oriented with strong time management skills.
Ability to work independently and collaboratively.
Must be able to pass and maintain a Moderate Risk Public Trust background investigation (sponsored by FRTIB).
Benefits
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled