Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

🔧 Administrative Assistant (Customer Service & Office Support)

Paul Davis Restoration – Memphis, TN

Pay: $18–$22/hour + Performance Bonus Job Type: Full-Time Schedule: Monday–Friday

🔥 This Is Not a Basic Admin Job

At Paul Davis Restoration, we operate in a fast-paced, high-responsibility environment where details matter and customers are often dealing with stressful situations.

We are looking for someone who is organized, reliable, and takes ownership of their work—not someone who needs constant direction.

If you prefer a slow or highly repetitive role, this likely isn’t the right fit.

💼 What You’ll Be Responsible For

📞 Customer Communication

Answer incoming calls and confidently guide customers through next steps

Gather accurate information quickly and route calls appropriately

Maintain a calm, professional tone—even with stressed or frustrated callers

💰 Accounts Receivable Support

Assist with invoicing and maintain organized billing records

Ensure information is accurate and up to date

Support the team in keeping financial documentation clean and complete

📅 Scheduling & Coordination

Help manage calendars and coordinate appointments

Keep schedules organized and proactively resolve conflicts

Ensure nothing “falls through the cracks”

🧾 Subcontractor Onboarding

Collect and verify required documentation (W-9s, insurance, agreements)

Maintain organized and complete vendor files

Follow up when documentation is missing or incomplete

🏢 Office Operations

Support day-to-day office needs

Communicate clearly with team members and customers

Help maintain a high standard of organization and responsiveness

💰 Compensation & Benefits

$18–$22/hour (based on experience)

Performance-based bonus opportunities

Stable, growing company with long-term opportunity

✅ What You Must Bring

2+ years of administrative or customer service experience (required)

Strong phone presence and clear communication skills

High attention to detail—you catch mistakes others miss

Ability to manage multiple priorities without getting overwhelmed

Strong sense of ownership and follow-through

Proficiency in Microsoft Office (Outlook, Excel, Word)

🚫 This Role Is NOT a Fit If You:

Need constant reminders or supervision to complete tasks

Struggle with organization or time management

Avoid difficult conversations or follow-up

Prefer a slow-paced or low-accountability environment

🎯 This Role IS a Fit If You:

Take pride in staying organized and on top of everything

Follow through without being asked twice

Communicate clearly and confidently

Enjoy being a key part of a team that depends on you

👉 How to Apply (Important)

To be considered, include a brief note answering:

“What systems or methods do you personally use to stay organized when managing multiple tasks?”

Applications without this will not be considered.