Benefits:
Opportunity for advancement
Training & development
Wellness resources
Location: Suffolk, VA (Serving the Hampton Roads Area)
Job Type: Part-Time | Hourly
Pay: (Based on Experience)
About Essential Angel Care
Essential Angel Care is a compassionate home care agency dedicated to providing dependable, high-quality in-home care that promotes independence, dignity, and peace of mind. We are committed to delivering exceptional service while building meaningful relationships with our clients, families, and healthcare partners.
As our agency continues to grow, we are looking for an organized and motivated Administrative Assistant to support daily operations and help maintain a professional, compliant, and efficient office.
Position Summary
The Administrative Assistant will provide administrative and operational support to ensure the agency functions efficiently and remains compliant with state regulations. This individual will assist with scheduling, client intake, caregiver onboarding, record management, communication, and other administrative duties while helping support the continued growth of Essential Angel Care.
Essential Responsibilities
Answer and direct incoming phone calls and emails professionally.
Assist with new client intake and maintain accurate client records.
Coordinate caregiver schedules and assist with staffing needs.
Prepare onboarding paperwork for new employees.
Maintain personnel and client files in accordance with HIPAA and agency policies.
Assist with payroll preparation and timesheet collection.
Order office supplies and maintain office organization.
Prepare reports, letters, and other administrative documents.
Assist with compliance documentation for state regulations and agency accreditation.
Schedule meetings, interviews, and training sessions.
Communicate with clients, families, caregivers, and community partners.
Provide general administrative support to agency leadership.
Qualifications
Required
High school diploma or GED.
At least 2 years of administrative or office support experience.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to maintain confidentiality and comply with HIPAA.
Ability to work independently and manage multiple priorities.
Preferred
Experience in healthcare, home care, or medical office administration.
Scheduling or staffing experience.
Experience with electronic medical records (EMR/EHR) or scheduling software.
Knowledge of Virginia healthcare regulations.
Associate's degree in Business Administration, Healthcare Administration, or a related field.
Skills
Organization
Communication
Customer Service
Time Management
Attention to Detail
Problem Solving
Microsoft Office
Data Entry
Scheduling
Record Management
Multitasking
Professionalism
Physical Requirements
Ability to sit, stand, and walk throughout the workday.
Ability to lift up to 20 pounds.
Ability to use a computer and standard office equipment for extended periods.
Benefits
Competitive Hourly Pay
Flexible Scheduling
Professional Development Opportunities
Supportive Team Environment
Opportunity for Career Growth
Meaningful Work Serving the Community
Why Join Essential Angel Care?
At Essential Angel Care, we believe compassionate care begins with a strong, organized team. As our Administrative Assistant, you'll play a key role in supporting our caregivers, clients, and leadership while helping build a trusted home care agency dedicated to excellence. If you're organized, dependable, and passionate about making a difference behind the scenes, we'd love to have you join our team.