Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Job Summary

Universal Pro Care Inc. is seeking a professional, organized, and customer-focused Administrative Assistant / Receptionist to serve as the first point of contact for visitors, clients, employees, and community partners. This position plays a critical role in supporting daily office operations while helping ensure exceptional service delivery for individuals receiving residential and community-based support services.

If you enjoy working in a fast-paced environment, possess strong administrative skills, and are passionate about helping others, we encourage you to apply.

Job Schedule:

Mondays to Fridays (8 am to 5 pm).

Closed on major federal public holidays

Responsibilities

Greet and welcome visitors, clients, vendors, and staff in a professional and friendly manner.

Answer, screen, and direct incoming phone calls.

Respond to inquiries and provide accurate information regarding agency services.

Maintain a professional reception area and office environment.

Office Operations

Monitor and request office supplies and equipment.

Process incoming and outgoing mail and deliveries.

Coordinate office maintenance requests and contractor communications.

Support special projects and organizational initiatives as assigned.

Human Resources Support

Assist with onboarding paperwork for new employees.

Maintain personnel files and training records.

Schedule interviews and employee orientations.

Support staff credentialing and compliance tracking.

Qualifications

High School Diploma or GED required.

Associate degree in Business Administration, Office Management, or related field preferred.

One or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers, desktop phones, and scheduling software

Excellent multi-tasking skills

Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

Ability to multitask and manage competing priorities.

Professional appearance and demeanor.

Requirements

Valid driver's license preferred.

Ability to pass required background screenings.

Reliable transportation.

Ability to work independently and as part of a team.

Universal Pro Care Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We are, however, a drug and alcohol-free organization.

*Candidates must be able to pass a background check, be comfortable working with clients diagnosed with intellectual and developmental disabilities, and be willing to undergo random drug and alcohol screening.