Administrative Assistant Job Description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a motivated and customer service oriented Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include providing support to the daily operations of the business, answering phone calls, scheduling appointments, and writing correspondence.. The Office Assistant will handle a variety of administrative tasks and work closely with clients and employees to ensure that jobs are completed efficiently and effectively. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Key Responsibilities:

Provide an optimal customer service experience by answering phone calls, emails and all other administrative tasks in a professional and timely manner.

Collaborate with team members to respond quickly and accurately to all customer inquiries in order to provide efficient resolution and quality service.

Maintain accurate and organized file systems to aid in company productivity.

Assist with scheduling and coordinating service jobs which requires communicating with clients, coordinating with employees, and maintaining accurate records.

Assist with estimating tasks, including gathering information, developing cost projections, and preparing detailed estimates.

Support the sales team by handling inquiries, preparing proposals and presentations, perform follow-up contact according to the 2121 cadence process, maintaining sales records and assisting in the up-sale and customer retention process.

Collaborate with other team members to ensure that job schedules and budgets are accurately reflected in company records.

Assist with marketing strategy execution and corresponding data analysis to help drive sales.

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred

Previous experience as an Administrative Assistant or in a similar position

Familiarity with standard office equipment such as printers and fax machines

Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint

Highly organized with excellent time management skills and the ability to prioritize projects