About us

Goodwill Healthcare Services is a home healthcare agency in Dallas, TX. We are professional, agile, supportive and our goal is to help patients get a better understanding of their health while maintaining their independence as they recover in the comfort of their own home. Only apply if you live within NO MORE than 25 miles of 75243 area(Forest Lane/635)

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Previous experience as an Administrative Assistant in the medical office/home health setting is required.

Our work environment includes On-the-job training

Responsibilities

Responsible for scheduling agency patient visits.

Scheduling includes invoicing, Preparing Payroll

Maintains and updates patient information to enhance highest quality patient care.

Consults with all members of the treatment team and DON on a regular basis to coordinate quality, goal-oriented home health care.

Serves as liaison between patients, caregivers, doctors and doctors office staff, agency administrative staff and contracted services.

Daily tracking/assist in faxing and follow up on Physician Orders (PO’S) and Plan of Care (POC).

Organizes, sorts, and maintains documentation in patient files in a timely manner.

Provides clerical support which includes preparation of Admission, Orientation and New Hire packets, typing, special projects, filing and copying.

Assists with maintenance of personnel files.

Assist in Payroll preparation as well as coordination of invoices to Administrator.

Assists with communications which include phone system, memo’s, answers incoming calls, documents and disseminates appropriate messages.

Provides computer support and data entry daily.

Promotes the agency’s philosophy and mission by presenting a positive image to patients/families, physicians and community agencies.

Provide effective communication to patient/family, team members, and other health care professionals and maintain confidentiality.

Receives and appropriately documents new referrals in a timely manner.

Provides effective communication to patients/clients, staff members, other health care professionals and referral sources.

Responds to Agency and patient/client needs in a professional and creative manner.

Demonstrates commitment, professional growth and competency.

Participates in Agency-sponsored In-Service training.

Promotes the Agency philosophy and administrative policies to ensure quality of care.

Performs other duties as required.

Verification and Authorization of potential patients

Process Referral to DME, therapist, lab work, and other and follow up

Experience:

·Previous experience in a home health office assistant or administrative role preferred

Proficient in data entry and computer literacy

Experience with order entry systems is a plus (Axxess)

Knowledge of Microsoft Word, MS Teams, Excel, and Zoom.

Strong customer service skills and ability to handle inquiries professionally

Ability to multitask and prioritize tasks effectively

Excellent organizational skills with attention to detail

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you are a motivated individual with a strong work ethic and the ability to thrive in a fast-paced environment, we encourage you to apply for this position.

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred

Previous experience as an Administrative Assistant or in a similar position

Familiarity with standard office equipment such as printers and fax machines

Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint

Highly organized with excellent time management skills and the ability to prioritize projects