Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

About Gordon, Inc.

Gordon, Inc. is an industry-leading manufacturer of innovative architectural systems. Our team of architects, designers, engineers, and manufacturing professionals collaborates to bridge the gap between design intent and manufacturing excellence. From our standard architectural products to customized system solutions and partnerships through G+ Studio, we combine creativity, technical expertise, and cutting-edge technology to deliver award-winning projects and exceptional customer experiences.

Position Overview

We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA.

This role plays a key part in daily business operations and customer support. Primary responsibilities include:

Accurately entering and managing customer orders

Handling incoming customer calls with professionalism and efficiency

Processing and maintaining essential paperwork and documentation

Supporting internal teams to ensure smooth workflow and communication

The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders.

Education & Experience

High School Diploma required

Experience in Manufacturing, Architecture, Construction, or a related field preferred

Knowledge, Skills & Abilities

Proficient in Microsoft Office Suite

Strong organizational skills with the ability to prioritize and manage multiple tasks

Detail-oriented with a high level of accuracy

Excellent written and verbal communication skills

Strong presentation and interpersonal skills

Customer-Focused Mindset

Demonstrates a commitment to exceptional service

Takes ownership in resolving customer concerns (or ensures proper follow-up)

Actively listens, asks clarifying questions, and confirms understanding

Follows up promptly and consistently

Builds positive connections through professionalism, warmth, and respect

Work Style & Professional Attributes

Strong sense of accountability and reliability

Positive attitude and team-oriented mindset

Able to work independently while also collaborating effectively

Comfortable working autonomously with guidance on complex matters

Open to feedback and adaptable to change

Actively supports and engages in company culture