Administrative Assistant

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House Doctors of Northland, KC

Administrative Assistant

Liberty, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Paid time off

    Profit sharing

    Office Coordinator – Join an Award-Winning Handyman Team!

    Location: Kansas City Northland Metro Area Position Type: Full Time

    Are you ready to join an award-winning team that values craftsmanship, teamwork, and exceptional service? House Doctors of Northland KC is looking for a sharp, organized, and people-focused Office Coordinator to help keep our growing operation running smoothly.

    WHO YOU ARE

    You’re an energetic, well-organized problem solver who thrives in a fast-paced, team-oriented environment. You take ownership of your work, enjoy helping others, and bring a positive attitude every day. You’re looking for a role that lets you make an impact, grow professionally, and contribute to a company where customers become raving fans.

    WHAT WE OFFER

    • Competitive compensation based on experience
    • Full-time position with consistent weekday hours (no weekends)
    • Paid training and career development planning
    • Clear growth and advancement opportunities within a top-performing franchise
    • Supportive and team-first work culture with regular events
    • A chance to make a real difference in the lives of our customers and team

    Core values: Craftsmanship, Continuous Improvement, Integrity, Open-Mindedness, and Teamwork

    POSITION OVERVIEW

    As Office Coordinator, you’ll be the engine that keeps our daily operations humming. You’ll support scheduling, recruiting, customer service, administrative workflows, and assist with marketing and community engagement. You’ll also serve as the key support contact for the business owner.

    RESPONSIBILITIES

    • Administrative & Office Operations
    • Manage data entry, internal reporting, and business analytics
    • Track marketing materials and office supply inventory
    • Process invoices, payments, and prepare payroll documentation
    • Maintain employee and subcontractor records
    • Coordinate new hire onboarding
    • Customer Service & Scheduling
    • Schedule and confirm jobs with clients and technicians
    • Provide timely, friendly support via phone and email
    • Collect and respond to customer feedback
    • Recruitment & Sales Support
    • Post job listings, screen applications, and schedule interviews
    • Assist with technician recruitment and retention
    • Provide light sales follow-up support via email and phone
    • Marketing & Community Engagement
    • Schedule and monitor digital marketing posts
    • Engage with comments and messages across social platforms
    • Represent House Doctors at community events and trade groups (as needed)

    SKILLS AND REQUIREMENTS

    • 2+ years of experience in an administrative or office support role
    • Excellent communication skills (verbal and written)
    • Highly organized, detail-oriented, and tech-savvy
    • Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar)
    • Prior experience with recruitment, invoicing, or payroll systems
    • Familiarity with basic accounting principles (a plus)
    • Friendly, dependable, and committed to great customer service
    • Experience with ServiceTitan is a MUST
    • Certified CSR/Dispatcher in ServiceTitan is a PLUS
    • Relevant degree or certification is considered an asset

    READY TO APPLY?

    If you’re ready to grow your career with a fast-paced, high-performing team, we want to hear from you! Apply today with your resume and a short introduction. Let’s build something great—together.

    Keywords: Office Assistant, Administrative Assistant, Customer Service, CSR, Dispatcher, Scheduler, Coordinator, ServiceTitan

    Flexible work from home options available.