Benefits:

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Location: Orlando, FL Job Type: Full-Time, On-Site Only

About the Role

Jwanaix Group is growing and seeking a serious, organized, and dynamic Administrative Assistant to support daily office operations. This is an in-person position in a fast-paced, multicultural environment. If you're dependable, patient, bilingual, and eager to learn, this role is for you.

Key Responsibilities

Handle incoming calls, emails, and front-desk inquiries

Manage calendars, schedule appointments, and coordinate follow-ups

Maintain organized filing systems and update client records

Perform data entry, prepare basic reports, and draft correspondence

Support customer service and general office tasks

Assist management with daily operational needs Other duties may be assigned by the supervisor.

Requirements

1–2 years of administrative or office support experience

Insurance industry experience is a plus

High school diploma required

Must be legally authorized to work in the U.S.

Must work on-site at our Orlando office (not remote)

Core Skills Needed

Organization & Time Management: Ability to prioritize, manage deadlines, and handle multiple tasks. Communication: Strong verbal/written communication, active listening, professionalism. Technical Skills: Proficiency in MS Office (Word, Excel, Outlook, PowerPoint), Google Workspace, and office equipment. Attention to Detail: Accurate proofreading, data entry, and document preparation. Confidentiality: Ability to handle sensitive information with discretion.

CRM & Marketing Tools (Preferred):

Experience using CRM systems is a plus

Experience with email marketing platforms (e.g., Mailchimp, Constant Contact, GoHighLevel, etc.) is a strong advantage

Preferred Qualities

Serious, reliable, and detail-oriented

Patient, calm, and adaptive in a fast-paced setting

Strong interpersonal skills

Works well in a multicultural environment

Bilingual: English & Spanish (preferred)

Additional languages are a plus

Willingness to learn and take initiative

Why Work with Us

Supportive, team-focused environment

Opportunities for growth as the company expands

Multicultural and professional workplace

Training provided

Before Applying

Apply only if you believe your skills, attitude, and professionalism align with this role. We seek long-term team members committed to growth and excellence.