JG Real Estate is a busy full-service brokerage located in Northern Liberties and serving all of Center City and surrounding neighborhoods, offering leasing, sales, and property management. We are seeking an administrative assistant at our front desk position who excels in customer service and is able to handle a high call & e-mail volume while maintaining a positive & professional attitude. You are the company's first impression. This is one of two front desk positions, so you would have a direct colleague sharing the overall responsibilities and splitting the volume. This position is full-time, in-person based out of our Northern Liberties office, Monday-Friday from 9:30 am-5:30 pm. Compensation & Benefits: • $40,000-$43,000/year salary • 15 days of paid time off (PTO) plus 7 paid holidays • 401K, eligible after 6 months of employment with a match up to 4% • Health/Dental/Vision insurance options with partial employer contribution • Opportunities for employer-paid continued education and goal-related bonuses Responsibilities: • Constant multifaceted communication: Greeting walk-ins to the office, answering the main phone line (multiple lines), routing calls as necessary to various departments, replying to voicemails & texts • Responding to email inquiries • Being the first contact for other leads and prospective clients inquiring about property management services, sale listings, or other general company inquiries, providing basic information while creating a positive first impression and routing them to the appropriate contact • Taking inventory of and ordering supplies for the office as needed • Miscellaneous administrative tasks supporting the other departments (leasing, maintenance, accounts, marketing) as needed Qualifications: • Can handle a high volume of e-mails and calls, has a courteous & professional demeanor over the phone and in person, and doesn't get flustered by time-sensitive, high-stress situations or customers who may be upset • Has excellent customer service skills and a genuine desire to help people • Is super detail-oriented and takes a proactive approach to follow-up in all aspects of the job • Solves problems and takes initiative as necessary • Has the ability to work independently and within a team • Communicates effectively both written and verbally • Has basic knowledge of the real estate industry and Philadelphia neighborhoods • Is organized, efficient, and works well under stress • Has a fast typing speed and advanced knowledge of computers and Google apps (Google Calendar, Sheets, Gmail) Compensation: $40,000 - $43,000

• Constant multifaceted communication: Greeting walk-ins to the office, answering the main phone line (multiple lines), routing calls as necessary to various departments, replying to voicemails & texts • Responding to email inquiries • Being the first contact for other leads and prospective clients inquiring about property management services, sale listings, or other general company inquiries, providing basic information while creating a positive first impression and routing them to the appropriate contact • Taking inventory of and ordering supplies for the office as needed • Miscellaneous administrative tasks supporting the other departments (leasing, maintenance, accounts, marketing) as needed