Benefits:

Life insurance

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Do you possess the refined presentation and graceful diplomacy to personally serve and support the head dentist and owner?

Can you masterfully command and execute our front office operations to create the most value for your patients, coworkers, and business?

Would you love to belong to our close-knit community of hard-working and successful women, led by respected dentist and business owner Dr. Yaa McDonald?

Then come join the skilled professional team at Joyful Smiles, recognized as a Top Ten Pediatric Dentist by Best Things Illinois.

Our offices provide specialized dental and orthodontic care for children and adolescents in a warm, caring, and family-friendly environment. We work with fantastic people who love providing outstanding care for patients and parents. If you are ready to be part of this amazing team, apply now!

Please visit https://www.joyfulsmilespediatricdentistry.com/ to learn more

Responsibilities

· Understanding all aspects of how the office is most efficiently and effectively run

· Using phone and computer to arrange appointments and manage the office schedule

· Drafting and editing correspondence and documents for the doctor

· Researching, compiling, and summarizing information for reports and presentations

· Inputting and updating information in applications, databases, and spreadsheets

· Maintaining physical and digital filing systems for staff documents

· Coordinating logistics, agendas, and documentation for staff meetings and trainings

· Managing calendars and travel arrangements for staff and doctor

· Assisting with social media accounts, postings, correspondence, and marketing events

· Operating and maintaining office equipment and restocking supplies

· Coordinating with organizational leadership to place orders and pay bills

· Working with maintenance staff, vendors, and community businesses

· Ensuring safety and compliance with policies, procedures, and regulations

· Maintaining a high level of confidentiality and security with sensitive information

· Setting up coworkers for success by knowing what they need and when they need it

Qualifications

· Welcoming smile, helping hands, and compassionate heart

· Positive, motivated, and self-directed professional attitude

· Strong organization, communication, and interpersonal skills

· Ability to prioritize duties and coordinate workload in a fast-paced environment

· Dedication to remaining task-oriented and avoiding distractions

· Consistently reliable time management for self, patients, and staff

· Integrity and accountability to ensure everything gets done right and on time

· Dependability to work respectfully in an interdependent team environment

· Willingness to learn and openness to accepting constructive criticism

· Patience, understanding, and flexibility in creative problem-solving

· Emotional intelligence and resilience to tackle new challenges every day

· Outstanding customer service skills with proven relevant experience

· Technological proficiency with Microsoft Office and 10 key data entry

· Administrative experience in a medical office with insurance and EMR

· Familiarity working with dental software, coding, and billing preferred

Benefits

· Competitive wages (depending on experience)

· Health, Dental, Vision, Life, and Disability Insurance

· PTO plus 6 federal holidays

· 401k matched by employer up to 4% (after 1 year)

· Fun employee outings and team building events

· Family atmosphere with a positive and supportive work environment

Company Culture

Detail-Oriented – Quality and precision-focused

Outcome-Oriented – Results-focused with strong performance culture

People-Oriented – Supportive and fairness-focused

Team-Oriented – Cooperative and collaborative

If you believe that you are the ideal candidate for this position, please respond with a resume AND cover letter explaining why you are the best person for the job!