L. Echevarria Attorneys at Law is seeking a skilled, bilingual Receptionist/Administrative Assistant to be the welcoming face and first point of contact for our firm. This role is perfect for a confident, client-focused professional who thrives in a fast-paced environment and takes pride in creating exceptional client experiences. In this role, you will play a pivotal part in shaping first impressions, guiding potential clients through the intake process, and ensuring a seamless onboarding experience from the very first interaction. You will manage client intake, oversee front-office operations, and coordinate administrative tasks, all while delivering a high-touch, sales-oriented client experience. The position requires the ability to balance client conversion, service excellence, and operational support with professionalism and efficiency. The ideal candidate is fluent in English and Spanish, highly organized, and possesses strong communication skills and sound professional judgment. You will serve as both a client advocate and a reliable administrative anchor for the firm, ensuring that every interaction reflects the quality, care, and professionalism the clients expect. If you are a polished, personable professional who enjoys helping clients and keeping operations running smoothly, this role offers the opportunity to make a meaningful impact from day one. Compensation & Benefits: • $40,000 – $55,000 annual compensation package , commensurate with experience • Two (2) weeks of Paid Time Off (10 days) , plus one (1) additional week during the Christmas period, along with paid holidays according to the office schedule • Employer-sponsored medical benefits • Retirement plan Responsibilities: Client Intake, Sales & Conversion • Serve as the primary point of contact for prospective and existing clients in person, by phone, and via email, in both English and Spanish. • Handle new client inquiries with a sales-oriented and service-driven approach , identifying client needs and guiding them through the intake process. • Confidently explain firm services, processes, and next steps to potential clients. • Follow up with leads and pending intakes to maximize conversion and engagement. • Meet with clients to review and execute engagement letters once approved. • Ensure potential new clients are onboarded promptly, accurately, and seamlessly, minimizing drop-off. Client Experience & Front Office Operations • Deliver an exceptional customer service experience at every touchpoint, ensuring clients feel welcomed, respected, and supported. • Maintain a polished, professional front-desk presence that reflects the firm’s values. • Manage scheduling and calendars for attorneys and staff to ensure efficient client flow. • Answer, screen, and route calls, messages, and emails accurately and promptly. Administrative, Compliance & File Management • Run conflict checks in accordance with firm procedures and, once cleared, open new client files accurately and timely. • Ensure intake documentation and client records are complete and properly maintained. • Maintain well-organized electronic and physical client files. • Collaborate closely with attorneys, paralegals, and staff to support daily administrative operations. • Assist the Office Manager with administrative coordination, internal processes, and operational support as needed. Events, Marketing & Firm Support • Assist with firm events, community outreach, and client-facing initiatives , including preparation, coordination, and follow-up. • Support marketing projects , such as client communications, event promotions, and administrative marketing tasks, as directed. • Help ensure a consistent, professional brand experience across client interactions and firm activities. Success in this role means potential clients feel confident choosing the firm , intake inquiries are converted efficiently, and clients consistently experience excellent service from their first interaction. The Coordinator balances sales effectiveness, strong customer service, and operational support , while reliably assisting the Office Manager and contributing to firm events and marketing initiatives. Qualifications: • Bilingual in Spanish and English (written and verbal) – required. • Proven experience in a sales, intake, receptionist, or client-facing administrative role (law firm or professional services experience strongly preferred). • Demonstrated ability to engage, persuade, and convert potential clients while maintaining empathy and professionalism. • Exceptional customer service, interpersonal, and communication skills. • Strong organizational and multitasking abilities in a fast-paced environment. • Professional, polished demeanor with the ability to work independently and as part of a team. Compensation: $40,000 – $55,000

• Client Intake, Sales & Conversion • Serve as the primary point of contact for prospective and existing clients in person, by phone, and via email, in both English and Spanish. • Handle new client inquiries with a sales-oriented and service-driven approach, identifying client needs and guiding them through the intake process. • Confidently explain firm services, processes, and next steps to potential clients. • Follow up with leads and pending intakes to maximize conversion and engagement. • Meet with clients to review and execute engagement letters once approved. • Ensure potential new clients are onboarded promptly, accurately, and seamlessly, minimizing drop-off.Client Experience & Front Office Operations • Deliver an exceptional customer service experience at every touchpoint, ensuring clients feel welcomed, respected, and supported. • Maintain a polished, professional front-desk presence that reflects the firm’s values. • Manage scheduling and calendars for attorneys and staff to ensure efficient client flow. • Answer, screen, and route calls, messages, and emails accurately and promptly.Administrative, Compliance & File Management • Run conflict checks in accordance with firm procedures and, once cleared, open new client files accurately and timely. • Ensure intake documentation and client records are complete and properly maintained. • Maintain well-organized electronic and physical client files. • Collaborate closely with attorneys, paralegals, and staff to support daily administrative operations. • Assist the Office Manager with administrative coordination, internal processes, and operational support as needed.Events, Marketing & Firm Support • Assist with firm events, community outreach, and client-facing initiatives, including preparation, coordination, and follow-up. • Support marketing projects, such as client communications, event promotions, and administrative marketing tasks, as directed. • Help ensure a consistent, professional brand experience across client interactions and firm activities.Success in this role means potential clients feel confident choosing the firm, intake inquiries are converted efficiently, and clients consistently experience excellent service from their first interaction. The Coordinator balances sales effectiveness, strong customer service, and operational support, while reliably assisting the Office Manager and contributing to firm events and marketing initiatives.