Benefits:

401(k)

401(k) matching

Paid time off

Training & development

Benefits/Perks

Competitive Compensation

Paid Time Off

Matching 401K

No Weekends

Weekly Pay

Bonuses / Commissions

Job Summary

Office Assistant – Full-Time | Harlem, GA | In-Person

Due to continued growth at Outdoor Lighting Perspectives, we are seeking a professional and dependable Office Assistant to support daily operations and serve as a key point of contact for our customers.

This role is well suited for someone who communicates clearly, maintains strong attention to detail, and works effectively within a team. Responsibilities include answering phones, assisting with scheduling, maintaining organized records, and ensuring efficient workflow. A steady, respectful, and service-oriented approach is essential.

We are a faith-based business that values integrity, teamwork, and professionalism in all we do. While prior office or administrative experience is required, we also place strong emphasis on teachability, accountability, and a willingness to grow. Structured training is provided.

This position offers long term stability with an opportunity to contribute to a growing local company with a unified team culture.

Responsibilities

Receive a high volume of inbound calls and emails

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Meet personal and team quotas

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or in a similar role is preferred

Comfortable using computers and customer management software

Excellent phone and verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively