Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

Administrative Assistant – HVAC/Electrical Company

We are seeking a motivated, organized, and customer-focused Administrative Assistant to join our team. In this role, you will support daily office operations and help ensure our technicians and office staff have the information and resources needed to provide excellent service to our customers. This position plays an important role in maintaining efficient scheduling, clear communication, and a positive customer experience.

Responsibilities

Answer incoming phone calls and respond to customer inquiries in a professional and friendly manner

Schedule service calls, maintenance appointments, and installations for HVAC and electrical technicians

Dispatch technicians and coordinate schedules to ensure timely service

Communicate with customers regarding appointments, estimates, and service updates

Assist with permits, inspections, and maintaining required licensing documentation

Process invoices, payments, and maintain accurate customer records

Manage membership accounts and follow up on renewals

Maintain organized files for work orders, estimates, and service agreements

Provide general administrative support to office staff and management

Qualifications

Previous administrative or office experience preferred

Strong customer service and communication skills

Excellent organizational and multitasking abilities

Ability to work in a fast-paced environment and manage multiple priorities

Proficiency with computers and office software (email, scheduling systems, etc.

Experience in HVAC, electrical, or construction industries is a plus but not required

Experience with Service Titan a plus

Multiple Performance bonus's available