Benefits:

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

We are a growing telecommunications and low-voltage company seeking a dependable Administrative Assistant to support our daily operations. This role is critical in coordinating office functions that keep our field technicians and projects running efficiently. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced service environment.

Key Responsibilities:

Answer and route incoming calls from customers, vendors, and technicians

Assist with scheduling and communication between office staff and field technicians

Handle shipping and receiving of telecom equipment, parts, and materials

Enter and apply customer invoice payments accurately

Monitor accounts receivable and follow up on unpaid invoices

Order parts, materials, and supplies for ongoing jobs and stock inventory

Maintain accurate records of orders, shipments, and invoices

Provide general administrative support to project managers and leadership

Qualifications:

Previous administrative experience (telecom, construction, or service industry preferred)

Strong organizational and multitasking abilities

Excellent phone etiquette and customer service skills

Familiarity with invoicing, accounts receivable, or basic accounting processes

Comfortable working with job tracking or PSA systems (experience with systems like HaloPSA is a plus)

Proficient in Microsoft Office or similar software

Comfortable working with QuickBooks

Ability to prioritize tasks and adapt in a fast-paced environment

Preferred (Not Required):

Experience in telecommunications, cabling, or low-voltage industry

Understanding of parts ordering, job materials, or service workflows

What We Offer:

Competitive pay based on experience

Full-time, stable position

Hands-on role supporting real-world telecom projects

Opportunity to grow with a growing company