Benefits:
Competitive salary
Health insurance
Paid time off
Training & development
Vision insurance
Administrative Assistant – OVC Plumbing & Drain
Part-Time or Full-Time Available This is an in-office job (Not Remote)
About Us:
OVC Plumbing & Drain is seeking a detail-oriented Administrative Assistant to support our growing team. If you excel in a fast-paced environment and enjoy keeping operations running smoothly, we'd love to hear from you!
Responsibilities:
Customer & Communication Support:
Manage inbound and outbound calls, ensuring excellent customer service.
Handle email correspondence professionally and promptly.
Update customer service request statuses and provide timely updates.
Billing & Reporting:
Process invoices and billing statements, ensuring timely payments.
Track and follow up on customer payments to prevent overdue accounts.
Ensure weekly billing and reporting reviews are completed on time.
Maintain subcontractor reports, timesheets, and credit card statements.
Administrative & Office Support:
Handle filing, calendar management, and office expense tracking (utilities, supplies, etc.).
Order office and job site supplies as needed.
Prepare checks for vendors or employees and maintain check logs.
Provide overflow support for dispatch during peak times.
Project & Compliance Assistance:
Lead ordering of specialty parts for projects, including sourcing and pricing materials.
Maintain tracking records for ordered parts.
Work with the office manager to schedule city inspections.
Assist in obtaining business licenses from the city.
Requirements:
Previous administrative experience (preferred).
Service industry experience (preferred but not required).
Strong organizational and communication skills.
Proficiency in Excel and other office tools.
Ability to multi-task and manage priorities effectively.
Experience with Housecall Pro (a plus but not required).
Benefits:
Competitive pay based on experience.
Opportunity for growth and advancement.
Supportive team environment.