Benefits:

401(k)

Health insurance

Paid time off

Administrative Assistant – Professional Aquatic Services, Inc.

Location: Sanford, FL Job Type: Full-Time, In-Office Schedule: Monday–Friday Compensation: $41,000 – $46,000 per year, hourly rate based on experience

About Us

Professional Aquatic Services, Inc. is a family-owned and operated company specializing in residential pool repair and renovation. We believe in taking care of our customers and our employees by providing a supportive, team-centered work environment. Our office is fast-paced, service-driven, and dedicated to providing exceptional customer experiences.

Position Summary

We are seeking a reliable, organized, and customer-focused Administrative Assistant to serve as the first point of contact for our clients. The ideal candidate will be comfortable managing a high volume of calls, assisting management as needed, and supporting office operations to ensure smooth workflow across departments.

Experience in the swimming pool industry is preferred but not required; however, applicants must have strong administrative experience and excellent communication skills.

What We Offer

Weekends off

Competitive pay based on experience

Great benefits package for full-time employees, including:

401(k)

401(k) matching

Health insurance

Paid time off

Paid company holidays

Employee discounts

Requirements

Ideally, some experience in the swimming pool industry

Basic knowledge of pool equipment brands (Pentair, Hayward, Jandy, etc.) is helpful but not required

Ability to communicate professionally with customers, technicians, and office staff

Strong organizational and multitasking skills

Ability to work independently and proactively

Comfortable using office-based software applications (email, CRM systems, scheduling software, etc.)

Positive attitude and willingness to assist management with administrative tasks as needed

Reliable attendance and ability to work in office 5 days per week

Primary Duties

Experience with Most is preferred

Prepare and deliver accurate repair, renovation and equipment replacement quotes based on technician notes, inspection results, and company pricing guidelines.

Reception and front-desk management

Answering and directing incoming calls

Customer service via phone and email

Scheduling and call intake (experience with service-based systems preferred)

Support for sales-related communications and documentation

Processing messages, customer requests, and daily updates

Maintaining a clean, organized, and professional office front

Assisting management with administrative tasks, follow-ups, reports, and special projects

Clear verbal communication with clients and team members

Providing general office support as needed

Ideal Candidate Traits

Professional, friendly, and confident communicator

Organized and detail-oriented

Comfortable working in a busy office environment

Able to learn new systems and processes quickly

Team player who supports all departments

Strong customer service mindset

Apply TodayReady to join a professional, fast-growing, family-first company? We want to hear from you. Applicants without the required administrative and communication experience will not be considered.