Core Values

We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do.

1. Honesty, integrity and loyalty - All decisions must be based on these values

2. Teamwork – Community before self

3. Partnership – Win when our clients are successful

4. Innovation – Healthy dissatisfaction with the status quo

5. Positive Presence – Our attitude towards our stakeholders

6. Passion – For everything we do

Reports to: Vice President, Operations

Position type: Part-time; hourly

Location: Raleigh North Carolina – In person

Responsible for: Issues relating to the day to day administration of the field operations

Main Purpose: To ensure that all administration, scheduling, payroll and customer inquiries are effectively and efficiently handled

Key Accountabilities

• Time sheet management / processing / data entry; ensure accurate and timely data entry of employee hours worked

• Support districts with weekly close-out

• Assist with Inventory Associate pay inquires

• Arranging replacement of Inventory Associates for field inventory events as required

• Managing district office email inboxes

• Producing “no show / late” letters for districts

• Coordination of district/operations meetings

• Taking meeting minutes as required

• Answering district phone calls

• Document filing

• Prepare lists and reports for the operations team as required

• Perform any other general duties as required by leadership

• Manage Fleet Vehicles, vehicle maintenance and fuel PINS

• Operate front desk, office phone, and emails

• Maintain equipment in equipment storage area

• Support with shipping and ordering of supplies and equipment

Key Performance Indicators

• All administrative tasks to be done to the required standard

• All deadlines to be met

Operational Responsibilities

• Processing of store paperwork according to procedures for the individual account and file paperwork

• Timesheet management / processing

• Confirm all district pre-inventory visit (PIV) schedules are completed and followed up

• Coordination of equipment inventories / repair and maintenance

• Process and control of supply orders / uniforms

• Cycle creation and event scheduling support

• Hotel rooming/booking support

Essential

• Previous administration experience

• Experience working in a busy environment

• Ability to effectively multi-task and work to tight deadlines

• The ability to work from own initiative and under fast pace environment

• Knowledge of Microsoft Office packages including Word and Excel to an intermediate level

• The ability to communicate effectively via all platforms including telephone, email and face to face

Desirable

• Experience of using a HRIS database