Job Summary:

The Administrative Assistant/Front Desk Reception acts as a liaison with employees. This position ensures effective use of policies and procedures and positive employee relations. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance. 

Duties/Responsibilities:

• Greets and assists families, staff and other visitors
• Scheduling appointments for the staff and clients, including communicating to staff when their schedule changes.
• Performs customer service functions answering front desk telephone
• Recording and tracking Client Lead Inquiries
• Compiling GHS attendance variance reports
• Maintains communication tools including:
• Answering main phone line
• Employee Contact Information
• Email and text groups
• Phone system directory
• Physical and electronic document maintenance including contact lists, personnel files, spreadsheet maintenance and other clerical functions.
• Assists in audits for your center.
• Onboards new staff including collecting documentation to ensure compliance is met.
• Takes inventory and submits needed supplies to the DOO
• Performs other related duties as assigned.

 Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
  

• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
  

Education and Experience:

• At least two years related experience preferred.
• High School diploma required, some college preferred.
  

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.