Benefits:
401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Position Summary:
Riva Mental Health is seeking a compassionate and organized Administrative Assistant to support our mental health providers and ensure the smooth day-to-day operations of our clinic. The role is currently part time (20 to 30 hours per week) and expected to become full time over the next 3 to 6 months. This individual will play a critical role in coordinating care, supporting clinical staff, and providing administrative services that directly impact the quality of client care.
The ideal candidate is detail-oriented and thrives in a client-focused environment.
Key Responsibilities:
Serve as the primary administrative support for the Business Manager
Answer inbound phone calls, make outbound calls, and respond to inquiries for potential clients seeking therapy
Schedule and manage intake appointments
Assist with marketing outreach and events
Coordinate client communication and follow-ups
Greet clients, check them in, and assist with intake paperwork
Assist with billing processes, invoicing, and payment collection
Support the planning and coordination of clinical team meetings and trainings
Assist in compliance with HIPAA and clinic policies regarding confidentiality and documentation
Required Qualifications:
High school diploma or equivalent required; associate degree or coursework in healthcare administration or psychology preferred
Strong interpersonal and communication skills
Proficiency in Microsoft Office or Google Suite
High level of discretion, empathy, and professionalism
Ability to manage multiple priorities in a fast-paced, client-facing environment
Work Environment:
Primarily on-site at Riva Mental Health in Redwood City, CA
Standard business hours
Comfortable working in a confidential, emotionally sensitive clinical setting
Compensation and Benefits:
Salary range: [$25 to $30 hourly] based on experience
Benefits include:
Paid time off and holidays
401(k) plan
Wellness and professional development support
To Apply:
Please submit your resume and a brief cover letter describing your experience and interest in supporting mental health services.