Administrative Assistant

SERVPRO of Omaha Southwest

Administrative Assistant

Omaha, NE
Full Time
Paid
  • Responsibilities

    Benefits:

    On Site Fitness Room/Gym

    401(k) matching

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Vision insurance

    Administrative Assistant

    Servpro Team Toft

    Do you thrive in a fast-paced environment where no two days are the same? Are you organized, friendly, and great at keeping things on track? Join Servpro Team Toft as Administrative Assistant and become the hub of our daily operations.

    In this role, you’ll be the first point of contact for customers while also coordinating crews, managing schedules, and supporting office operations. You’ll play a critical role in helping our team respond quickly and professionally when customers need us most.

    What You’ll Do

    Answer incoming calls and provide professional, empathetic customer service

    Schedule jobs and dispatch crews based on urgency, location, and availability

    Coordinate daily job assignments and adjust schedules as needed

    Perform accurate data entry and maintain job files

    Support office operations and administrative tasks

    Communicate with customers, technicians, and management to ensure smooth workflow

    Assist other departments to keep projects on track

    What We’re Looking For

    High school diploma or GED required (Associate’s degree a plus)

    Previous experience in administrative, dispatching, or customer service roles preferred

    Strong computer skills and ability to learn new systems quickly

    Excellent multitasking and time management skills

    Strong attention to detail and problem-solving abilities

    Clear and professional communication skills (phone, email, and in person)

    Ability to stay calm and organized in a fast-paced, sometimes high-pressure environment

    Positive, team-oriented attitude

    Benefits

    Starting Day 1:

    $1,500 Referral Bonus

    6 Paid Holidays

    PTO (up to 11 days accrued)

    On-site gym/fitness room

    Uniforms, tools, and PPE provided

    After 60 Days:

    50% Employer-paid health insurance (Blue Cross/Blue Shield)

    Dental, Vision, and Aflac options

    After 6 Months:

    401(k) with up to 4% company match

    Profit sharing

    Advancement opportunities

    After 1 Year:

    $1,000 Anniversary Bonus (each year)

    All offers of employment with SERVPRO of Omaha Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and electronic employment verification process.

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.