Job Overview

We are seeking a detail-oriented Administrative Assistant/Social Media Coordinator to join our dynamic team. The ideal candidate will be responsible for attending the front desk, supporting the team, and managing our social media presence. This role requires a blend of creativity, strong communication skills, and proficiency in office management tasks to ensure smooth operations.

Duties

• Front desk customer service will be responsible for entering and processing sales orders and order acknowledgements, answering the phone, directing calls and performing data entry into reports as required.
• Support accounts receivables activities.
• Manage office supplies.
• Create and manage social media content, and keep up with content calendar to promote consistent messaging.
• Basic office needs like maintaining records and file organization.
• Interact and provide support to customers and staff across all departments.
• Collections management.

If you have Quickbooks, Data entry and Customer services skills, we would like to speak with you!

Qualifications

Minimum 3-5 years’ experience providing administrative and customer service support.

Minimum 2 years of social media management and content creation.

Exhibit a strong work ethic with an excellent attendance record.

Strong phone etiquette skills for professional communication.

Advanced knowledge of administrative and clerical procedures and systems, such as managing files and records.

Strong clerical skills with attention to detail in proofreading and editing content.

Excellent verbal, written communication, interpersonal and problem solving skills working with organizational principals, employees and customers

Intermediate to advanced competency in working in Microsoft Office/Google Business Aps software applications.

Must have Quickbooks experience.

Excellent computer literacy with the ability to navigate various software applications effectively.

Must be proficient in data entry and working with excel spreadsheets.

Must have excellent organizational and time management skills.

Must have experience working in a CRM system.

Ability to pay strong attention to detail.

Have a “yes I can “attitude and contribute in a collaborative environment with transparent conflict resolution.

Voice of the customer oriented.

Applicants need to be dependable, able to follow instructions and willing to learn.

Ability to work collaboratively within a team environment while also being self-motivated.

Experience in shipping and working with freight carriers a plus.

Bilingual English/Spanish is a plus.

Apply via Indeed or send resume via email.

We offer:

• Quartlery attendance bonus
• Dental Insurance
• Vision insurance
• 401k with up to 3% annual match
• Up to 3 weeks of PTO
• And more!

Join us in shaping the voice of our brand through engaging social media interactions while supporting the operational needs of our team!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person