Benefits:

Flexible schedule

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Reports to: Office Administrator or Managing Director Summary: The Administrative Assistant provides crucial support for the daily operations of a non-medical home care agency. The successful candidate will perform a wide variety of administrative and clerical tasks to ensure smooth and efficient office operations, allowing caregivers and management to focus on client services. This role requires strong organizational and communication skills, discretion, and the ability to work in a fast-paced environment. Key responsibilities:

Front Office Management:

Greet and direct visitors in a warm, professional manner.

Answer incoming phone calls and route them to the appropriate team members.

Manage correspondence, including emails, faxes, and mail.

Scheduling and Coordination:

Assist with the intake and registration process for new clients.

Schedule and coordinate caregiver visits based on client needs and caregiver availability.

Maintain accurate client and caregiver records in the agency's management system.

Documentation and Record Keeping:

Create and maintain both electronic and physical filing systems for administrative, client, and employee records.

Handle confidential and sensitive information with the utmost discretion, adhering to all privacy regulations.

Assist in the preparation and distribution of reports, letters, and memos.

Administrative Support:

Manage and order office and clinical supplies to maintain adequate inventory.

Assist with basic bookkeeping, such as processing expenses and managing invoices.

Help coordinate new hire pre-employment tasks, ensuring all paperwork is completed.

Provide support to managers and other staff members as needed with various projects.

Required qualifications and skills:

High school diploma or equivalent; an associate's degree in business administration or a related field is a plus.

2+ years of administrative or office experience, preferably within a healthcare or home care setting.

Exceptional written and verbal communication skills.

Strong organizational and time-management abilities, with a proven capacity for multitasking and problem-solving.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and a willingness to learn new software.

A compassionate, professional demeanor and a commitment to customer service excellence.

Ability to work independently with minimal supervision while also collaborating effectively with a team.

Reliable and detail-oriented, with a high degree of accuracy.

Physical demands: This position primarily involves desk work in a professional office environment partly field work. The employee must be able to operate standard office equipment and may need to lift and move light to moderate objects (up to 25 pounds) occasionally.

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Answer incoming phone calls and route them to the appropriate person

Schedule appointments and maintain a calendar

Respond to emails and all correspondence

Work directly with the Managing Director

Do all employee schedules on ADP

Review all employees' daily progress notes

Organize meetings and take accurate minutes

Write emails, memos, and letters and distribute them appropriately

Contribute to company reports

Maintain an organized filing system

Develop, update, and maintain relevant office procedures

Control all employee communication portals

Excellent written and verbal communication skills

Most have knowledge of ADP, Therap, Marketing, and Financial

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred

Previous experience as an Administrative Assistant or in a similar position

Familiarity with standard office equipment such as printers and fax machines

Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint

Highly organized with excellent time management skills and the ability to prioritize projects