Employment Type: Part-Time (28 hours/week)

Schedule: Monday–Thursday, 9:30 a.m. – 5:30 p.m.

Pay Range: $16–$18 per hour

Reports To: Campus Leadership Team

Key Responsibilities

Front Desk & Campus Operations

· Staff the front desk during scheduled hours, serving as the first point of contact for students, faculty, staff, and visitors

· Greet and direct students to appropriate staff members and offices

· Answer and route incoming phone calls with professionalism and discretion

· Maintain a welcoming, organized, and professional front-of-house environment

· Assist students with routine questions or concerns and escalate issues appropriately

Admissions & Prospective Student Support

· Greet prospective students upon arrival and notify admissions staff

· Provide campus tours as needed, accurately representing Wellspring programs, culture, and expectations

· Support admissions operations during peak enrollment periods

Administrative & Operational Support

· Complete daily administrative tasks to ensure student clinic reports, receipts, and required documentation are submitted to the corporate office in a timely manner

· Assist with new student start preparation, including document preparation, organization, and coordination with campus teams

· Support document digitization, record organization, and file management processes

· Print and mail transcripts and diplomas at the request of campus management

· Provide general administrative support to Campus Leadership as assigned

Campus Retail & Student Engagement

· Support daily operations of the campus bookstore, including sales transactions, inventory organization, and basic merchandising

· Serve as Chair of the Student Activities Committee, assisting in planning, coordinating, and promoting student engagement activities and events

· Collaborate with staff to support campus culture initiatives, student recognition, and community-building efforts

Additional Responsibilities & Expectations

· Model professionalism, confidentiality, and ethical behavior in alignment with Wellspring policies

· Contribute ideas for improving front-office workflows, student experience, and campus operations

· Maintain accurate records and exercise sound judgment when handling sensitive student information

· Support a positive, student-centered learning environment that reflects Wellspring’s mission and values

Required Qualifications

· High school diploma or equivalent required

· Must be 18 years of age or older

· Strong computer literacy is required; candidates without demonstrated computer proficiency will not be considered

· Working knowledge of Microsoft Office Suite (Word, Excel, Outlook)

· Ability to learn and navigate student information systems and internal databases

· Excellent interpersonal, communication, and organizational skills

Preferred Qualifications

· Experience in higher education administration, career education, or academic office environments

· Background in customer service, front-desk operations, or sales

· Proficiency in Canva for basic design, signage, or campus communications (preferred but not required)

· Experience supporting student engagement initiatives or campus events

Core Competencies

· Professional presence and customer-service orientation

· Strong attention to detail and time management

· Ability to manage competing priorities in a fast-paced environment

· Collaborative mindset with the ability to work independently

· Commitment to supporting student success and campus culture