Administrative Assistant

Window World of Chippewa Valley

Administrative Assistant

Eau Claire, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Simple IRA

    Flexible schedule

    Free uniforms

    Paid time off

    Benefits:

    Simple IRA

    Paid time off

    We Offer

    Comprehensive paid process and systems training to equip you with the necessary skills for success.

    Generous paid time off and holidays for a healthy work-life balance.

    Paid on-the-job training to continuously enhance your knowledge and expertise.

    Flexibility in scheduling to accommodate your personal needs.

    Stable, full-time/part-time hours ensuring job security and consistent employment throughout the year.

    Engaging team culture with regular events fostering camaraderie and collaboration.

    Job Summary

    Window World is seeking a proactive, organized Administrative Assistant to support our office operations and customer workflow. In this role, you will coordinate appointments, help manage product orders, and assist in scheduling installations and service calls. The ideal candidate thrives in a customer-focused environment and can handle multiple tasks while keeping operations running smoothly.

    Key Responsibilities:

    Answer incoming calls and emails; provide excellent customer service and information

    Manage calendars, schedule meetings, and coordinate appointments

    Assist in ordering windows, doors, and related products from suppliers

    Monitor order statuses and ensure timely delivery for scheduled installations

    Prepare job folders, documentation, and service tickets

    Support warranty and service request processes

    Organize and maintain electronic and physical filing systems

    Perform general office duties including data entry, document preparation, and supply management

    Qualifications:

    Prior administrative or office support experience required

    Strong communication and customer service skills

    Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

    Ability to learn CRM or scheduling software quickly

    Excellent written and verbal communication skills

    Exceptional organizational and time management abilities

    Professional, friendly demeanor with a team-oriented attitude

    Strong problem-solving abilities and adaptability in a fast-paced environment

    Company Overview Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.