Join Our Team as an Administrative Assistant – Be the Heart of Our Office Operations!
Are you an organized, proactive professional who thrives in a fast-paced environment? Do you enjoy being the go-to person who keeps things running smoothly? We’re looking for a dynamic Administrative Assistant to support our team and be a key player in our daily operations.
This role is perfect for someone who loves variety in their day and takes pride in delivering excellent customer service, managing key administrative processes, and ensuring financial accuracy. If you have experience with Netsuite and enjoy juggling a mix of customer interactions, accounting support, and office coordination—this could be your ideal next step.
What You'll Do
Front-Line Communication & Customer Support
•Greet and direct incoming calls with professionalism and warmth.
•Handle customer inquiries, resolve concerns, and provide timely, empathetic assistance.
•Act as a liaison between customers and departments to ensure smooth resolution of issues.
•De-escalate challenging situations with patience, empathy, and professionalism.
Finance & Accounting Support
•Assist in managing Accounts Receivable (AR) and Accounts Payable (AP) processes.
•Generate accurate invoices and follow up on outstanding payments.
•Process vendor invoices efficiently and support payment tracking.
•Maintain and reconcile financial records using NetSuite.
Invoicing & Purchase Order Management
•Create and manage customer invoices and purchase orders (POs).
•Coordinate with internal teams and vendors to ensure timely order fulfillment.
•Monitor and track inventory-related documentation.
Administrative & Office Coordination
•Provide general administrative support including filing, data entry, and document management.
•Assist various departments with scheduling, communications, and project-related tasks.
•Contribute to a well-organized and efficient workplace.
What We're Looking For
•Education: High school diploma required; Associate’s degree in Business, Accounting, or a related field preferred.
•Experience: 1–3 years in an administrative or office support role, ideally with AR/AP exposure.
•Systems: Proficiency with Microsoft Office (Word, Excel, Outlook) and hands-on experience with NetSuite is a strong plus.
•Skills:
oExceptional communication and phone etiquette.
oCalm and empathetic under pressure.
oDetail-oriented and highly organized.
oComfortable multitasking and managing competing priorities.
Why Join Us?
You’ll be part of a supportive, collaborative team that values efficiency, integrity, and great service. We offer a professional yet friendly environment where your contributions are appreciated and your growth is encouraged.
You should be proficient in:
Machines & technologies you'll use:
Salary info:
$18 - $20 / hr