Administrative Assistant in Medical Office

Boston Common Podiatry

Administrative Assistant in Medical Office

Boston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Benefits/Perks

    Competitive Compensation

    Career Growth Opportunities

    Job Summary

    We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

    Responsibilities

    Answer phones

    Update and maintain patients’ health records, insurance information and demographics

    Assist patients with initial paperwork

    Schedule and coordinate appointments

    Send emails and texts to patients regarding schedule, balances, paperwork, etc

    Use medical software to support all transactions

    Manage receivable and payable accounts and maintain financial records

    Answer patients’ queries and ensure quality customer service

    Collaborate with the doctor and medical assistants to help with scheduling tests and ordering supplies

    Ensure compliance with procedures (have the patient complete paperwork)

    Open mail

    Anything the Doctor and/or supervisor deem necessary

    Qualifications

    Proven work experience as an administrative assistant

    Hands-on experience with medical software and MS Office

    Knowledge of healthcare operations

    Familiarity with medical and insurance legislation

    Excellent organizational and multitasking skills

    Customer-oriented communication skills