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Administrative Clerk (Remote)

Aurora Technical Systems, LLC

Administrative Clerk (Remote)

Bowie, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Signing bonus

    We are seeking a dedicated and enthusiastic Administrative Clerk to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance to ensure their needs are met. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to analyze and resolve issues efficiently.

    Responsibilities

    Provide outstanding customer support via phone, email, and chat.

    Perform data entry tasks accurately and efficiently.

    Analyze customer issues and provide effective solutions.

    Communicate clearly with clients to ensure understanding of their needs.

    Experience

    Previous experience in a call center or Administrative support role is preferred.

    Strong data entry skills with attention to detail.

    Excellent communication skills, both verbal and written.

    Ability to analyze situations quickly and provide appropriate solutions.

    A background in sales or client services is advantageous.

    Flexible work from home options available.