Office Assistant and Administrative Coordinator - Full and Part Time

Pool Scouts of Cape Fear

Office Assistant and Administrative Coordinator - Full and Part Time

Wilmington, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Full Time

    Part Time

    Flexible schedule

    Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented office assistant/administrative coordinator to help assist in direct day-to-day operations. The administrative coordinator is responsible for assisting the Office manager in developing and maintaining customer relationships, leading phone-based sales efforts, and managing aspects of field operations.

    Full time AND part time opportunities

    Responsibilities:

    Assist the office manager in any necessary aspects

    Proactively engage existing customer base via outbound calls

    Provide excellent customer service to existing and new customers

    Assist managing customer work orders, invoicing and billing via business management software

    Assist managing technicians, service schedules, and vehicle routing

    Assist in answering customer inbound calls

    Creating route based schedules

    Sell initial and recurring service to residential pool owners via inbound calls

    Requirements:

    A Sales-focused individual with experience

    Excellent customer service and communication skills

    Computer savvy with strong software user skills

    Positive can-do attitude

    Highly organized with strong attention to detail

    Service situational judgement

    Fast learner

    Ability to manage multiple items at once

    Ability to work closely with the office manager and contribute to the environment

    Additional details:

    Full-time AND part-time positions available, Monday-Friday

    Some weekend work and additional hours required during busy times of year (spring and fall)

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.