Administrative & Customer Service Coordinator
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Administrative & Customer Service Coordinator Boca Raton, FL Full-Time | On-Site Compensation: $45,000–$50,000 base + commission + annual bonus
Are you someone who thrives in a fast-paced environment, loves helping people, and takes pride in being the go-to person on a high-performing team? If you’re a strong communicator, natural problem-solver, and master of multitasking, we want to meet you!
What You’ll Be Responsible For:
Be the first point of contact for our customers—answering calls, explaining our services, and delivering an exceptional experience from the start.
Dispatch technicians to job sites efficiently while managing updates through our internal scheduling systems. Keep the day running smoothly for both customers and team members.
Respond to customer inquiries about proposals, track pending leads, and support the sales team in closing opportunities.
Create and send proposals, maintain clear communication with clients and internal teams, and ensure all project files and documentation are complete and accurate.
What You Bring to the Table:
Strong communication skills—you’re confident, professional, and personable with customers and coworkers.
Comfortable using technology to stay organized, track projects, and manage details.
A knack for multitasking, prioritizing, and staying calm under pressure.
Exceptional attention to detail—you don’t let things slip through the cracks.
Experience in the restoration or service industry is a plus, but a positive attitude and customer-first mindset are non-negotiable.
What You’ll Get:
Compensation: $45,000–$50,000 base salary (DOE) + commissions + annual performance bonus
Benefits Package: Health, dental, and vision insurance, plus 401(k) with company match
Paid Time Off: PTO and paid company holidays
Professional Growth: Ongoing training in both technical skills and leadership development
About Us:
We are a locally owned business and proud member of the nation’s leading restoration franchise. That means you get the family-feel of a small team, with the tools and support of a nationally recognized brand. We work hard, celebrate wins, and support each other every step of the way.
Note: If we need to remind you to stay organized, deliver excellent service, or bring energy to your day—this probably isn’t the role for you. But if you’re excited to make a difference every day, we’d love to hear from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.