Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Summary We are seeking an experienced Administrative Manager to oversee the day‑to‑day administrative and operational functions of our pain clinic. This role is critical to ensuring efficient clinic operations, regulatory compliance, excellent patient experience, and strong financial performance. The ideal candidate has prior healthcare management experience, strong leadership skills, and a solid understanding of pain management or specialty medical practices.
Key Responsibilities
Oversee daily clinic operations to ensure smooth workflow and optimal patient experience
Supervise and support administrative staff, including front desk, scheduling, and billing teams
Manage patient scheduling, referral processes, and insurance verification workflows
Ensure compliance with healthcare regulations (HIPAA, OSHA, state and federal guidelines)
Coordinate with clinical leadership to optimize staffing, clinic flow, and provider schedules
Monitor billing, coding, and collections in collaboration with billing partners
Implement and improve policies, procedures, and best practices
Handle patient concerns, escalations, and service recovery professionally
Liaise with vendors, payers, and external partners
Support accreditation, audits, and quality improvement initiatives
Qualifications & Experience
Bachelor's degree in healthcare administration, Business Administration, or related field (preferred)
2–4+ years of healthcare administrative or practice management experience (pain management or specialty clinic experience strongly preferred)
Strong knowledge of medical office operations, billing, coding, and insurance processes
Familiarity with electronic health records (EHR/EMR) and practice management systems
Proven leadership, organizational, and problem‑solving skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast‑paced clinical environment