Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

About Us:

Magnolia Dermatology is a patient-centered practice delivering high-quality dermatologic care with compassion and efficiency. We are seeking a reliable and detail-oriented Clinical Administrative Medical Assistant to manage behind-the-scenes patient coordination and support provider workflows.

Position Overview:

This is a non-clinical medical assistant role focused on administrative duties rather than direct patient care. You’ll be responsible for managing patient communications, provider follow-ups, and scheduling surgeries.

Key Responsibilities:

Respond to patient inquiries via phone, text, or email regarding medications, prior authorizations (PAs), lab results, and provider instructions

Manage provider to-dos in our EMR (ezDerm) and ensure timely follow-up

Coordinate and schedule surgical procedures, including patient preparation and insurance verification

Work with pharmacies, insurance companies, and patients to support medication authorizations and refills

Track outstanding tasks and ensure patients receive complete and accurate information

Collaborate with clinical staff to streamline communication and enhance patient care

Qualifications:

Experience as a Medical Assistant or in a clinical administrative role (dermatology experience a plus)

Certified or Registered Medical Assistant (CMA/RMA) preferred

Strong organizational and communication skills

Familiarity with EMR systems (experience with ezDerm preferred)

Ability to manage multiple priorities and communication channels

Knowledge of surgical scheduling, insurance coordination, or referrals is a plus

Schedule:

Monday–Friday during regular clinic hours

On-site position

Why Work with Us:

Opportunity to grow in clinical operations

Play a crucial role in enhancing both patient experience and provider efficiency

Health Benefits package.

Paid time off and holidays.

Employee discounts on treatments and skincare products

A supportive and collaborative work environment.

The chance to be part of a leading dermatology practice.