Benefits:

Flexible schedule

Free food & snacks

Home office stipend

Training & development

Wellness resources

Job Summary

Beautiful Hearts and Minds Health Services is seeking a detail-oriented and organized Medical Records Specialist to join our behavioral health clinic team. This is a temporary 3–6 month position with the potential to become permanent based on performance and organizational needs. This role is responsible for maintaining accurate patient records, ensuring compliance with HIPAA regulations, and supporting both clinical and administrative operations, including client intake and front office support.

Key Responsibilities

Medical Records & Compliance

Maintain, organize, and update patient medical records (electronic and/or paper)

Process and track Release of Information (ROI) requests in compliance with HIPAA

Scan, index, and upload documents into the electronic health record (EHR) system

Ensure accuracy, completeness, and confidentiality of all patient records

Respond to internal and external requests for medical records in a timely manner

Perform regular audits of charts to ensure compliance with regulatory standards

Assist with record retention, storage, and destruction procedures

Administrative & Front Office Duties

Answer incoming calls and direct inquiries appropriately

Screen new clients and gather initial intake information

Assist with scheduling appointments and managing calendars

Ensure all enrollment and intake documents are completed accurately and timely

Provide general administrative support to clinical and office staff

Maintain logs and documentation related to client intake and records

Qualifications

High school diploma or equivalent required; Associate degree preferred

Minimum 1–2 years of medical records or healthcare administrative experience

Experience in a behavioral health or mental health setting preferred

Strong knowledge of HIPAA and confidentiality requirements

Familiarity with electronic health record (EHR) systems

Excellent attention to detail and organizational skills

Strong communication and customer service abilities

Preferred Skills

Experience handling Release of Information (ROI) requests

Knowledge of medical terminology

Ability to manage multiple tasks and meet deadlines

Proficiency in Microsoft Office and data entry

Work Schedule

Full-time or Part-time: up to 32 hours per week

Schedule may include weekdays with flexible hours

Paid semi-monthly (15th and last day of the month)

Benefits (if applicable)

Professional development opportunities

Supportive, mission-driven team environment

Equal Opportunity Employer

Beautiful Hearts and Minds Health Services is an equal opportunity employer and values diversity at all levels of our organization.

Join our team and help

Flexible work from home options available.