The Hotel Administrative Assistant provides essential clerical and operational support to hotel management, ensuring efficient daily operations, guest satisfaction, and organized communication. Key responsibilities include scheduling, managing records, coordinating with departments (especially HR), handling correspondence, and supporting the GM. Responsibilities: • Administrative Support: Manage executive schedules, organize meetings, take detailed minutes, and handle incoming emails or calls. • Operational Support: Coordinate with departments on daily replacements, maintain office supplies, and process purchasing orders. • Guest Services: Assist the front office with guest inquiries, check-ins/check-outs, and room assignments when required. • Data & Records Management: Maintain accurate databases, update filing systems, handle confidential data, and prepare departmental reports. • Human Resources support such as record keeping, on boarding ect. Qualifications: • Experience: Proven experience as an administrative assistant, often preferred within the hospitality industry. • Communication: Excellent written and verbal communication skills for interaction with staff and guests. • Technical Proficiencies: Proficiency in MS Office (Word, Excel, PowerPoint) and experience with Hotel Management Systems (e.g., Opera). • Organization: Strong organizational and time-management skills to manage multiple tasks and deadlines. • Professionalism: High level of discretion, reliability, and attention to detail.
• Administrative Support: Manage executive schedules, organize meetings, take detailed minutes, and handle incoming emails or calls. • Operational Support: Coordinate with departments on daily replacements, maintain office supplies, and process purchasing orders. • Guest Services: Assist the front office with guest inquiries, check-ins/check-outs, and room assignments when required. • Data & Records Management: Maintain accurate databases, update filing systems, handle confidential data, and prepare departmental reports. • Human Resources support such as record keeping, on boarding ect.