We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, processing incoming mail, assisting clients with the virtual court in the office, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills in English and Spanish, and have some background in customer service or office support. Send us your resume today to become part of the team! Responsibilities: • Purchase office equipment when appropriate • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility • Produce progress reports and present to the team on a regular basis • Create and implement data entry protocols to streamline processes and increase productivity • Grow in the position through continued learning and revitalization of skillsets in related duties • Coordinate any company parties, necessary appointments, or travel • Facilitate communication between our customers and team to ensure customer satisfaction • Process time-sensitive incoming mail from the government (USCIS) and Immigration Court Qualifications: • High school diploma or GED required, some college experience preferred • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues • Shows ability to quickly finish very detailed work • Display excellent written, problem-solving, and verbal communication skills • Customer service experience in our industry is preferred • Spanish and English language proficiency preferred Compensation: $45,000

• Process time-sensitive incoming mail from the government (USCIS) and Immigration Court