Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
ADMINISTRATIVE PROGRAM MANAGER
JOB DESCRIPTION
Organizational Mission: Esperanza Community Housing Corporation is a social justice non-profit in South Central Los Angeles that achieves long-term, comprehensive community development. We recognize that Indigenous, Black, Latino, and immigrant communities are disproportionately impacted by historical oppression, health disparities, disinvestment, and displacement. Therefore, we develop and preserve affordable housing; elevate health equity and access to care; mobilize for environmental justice; create and protect local economic opportunities; expand engagement in arts and culture; and advocate for policies protecting human rights. Esperanza works collaboratively to strengthen South Los Angeles. In all of our actions, Esperanza builds hope with the community.
Position Purpose: Building on Esperanza’s 30+ year history, we’re launching an innovative Community Public Health Teams (CPHT) Program to elevate public health infrastructure in underserved South LA neighborhoods. Esperanza’s Promotores de Salud/Community Health Workers will conduct culturally-relevant health outreach such as assessing households and providing health referrals to St. John’s Community Health (SJCH) and LA County Department of Public Health (LADPH) community health centers, to improve health outcomes and healthcare accessibility.
The CPHT Administrative Program Manager will provide administrative oversight of the CPHT project to improve health outcomes. Responsibilities include supporting the team in meeting program outcomes, managing the program’s finances and budget, and leading reporting and coordination efforts with partners. With other CPHT Managers, the Program Manager will support a team of 20 Promotores with health outreach activities, collaborate with providers and care teams at SJCH and other community health centers, and coordinate logistics, curricula, reporting, and data analysis. The Administrative Program Manager will serve as the primary administrative liaison to the LADPH.
Key Responsibilities:
CPHT Administration and Operations Management
Provide administrative oversight and coordination for the CPHT project, including staff management, finances, and budgets.
Serve as the liaison to LADPH for administrative, coordination and reporting matters.
CPHT Program Collaborative Leadership
Organize and implement Promotores trainings on data collection and storage.
Meet bi-weekly with core Promotores to review caseloads and coordination with providers.
Monitor caseloads of all Promotores, analyze reports, supervise client enrollment timelines, measure progress towards goals, and track Promotores’ support of clients.
Integrate Promotores with care teams working in clinics.
Coordinate with SJCH and/or care teams to create, review, and triage lists of asthma patients who need to engage with Promotores.
Coordinate special community events such as health assessments, mobile dental clinics, flu clinics, COVID 19 updates, etc. as determined by Promotores, communities, and partners.
Organizational Leadership
Participate in ongoing quality improvement activities within the program and organization.
Write and submit grant reports.
Conduct basic accounting for project expenses and program management.
Coordinate with Esperanza’s Healthy Homes, Healthy Breathing and Management teams.
Supervisor: Program Director
Requirements:
Education: Bachelor’s degree in Public Health, Public Policy, Social Work, or a related field (or equivalent combination of education, training and experience).
1-3 years experience implementing public health or social service programs in underserved communities, preferably including administrative oversight, assessment and evaluation.
1-3 years experience with a non-profit or community-based organization.
1-3 years experience in project management or coordination.
Bilingual (English/Spanish) strongly preferred.
Excellent interpersonal, teamwork, detail-oriented, follow-through and verbal and written communication skills.
Willingness to serve persons with limited access to healthcare and from different cultures.
Understanding of healthcare and social service systems, including processes for enrolling in public benefits and knowledge of OSHA and HIPAA regulations.
Knowledge of South LA community-based organizations and resources, particularly among refugee, immigrant, Black and Latino communities.
Comfortable analyzing reports and using data to drive performance results.
Ability to exercise judgment in the application of professional services.
Familiarity with medical terminology preferred.
Computer literacy and familiarity with MS Office, MS SharePoint, MS Teams, Zoom, Google Suite, and electronic medical records and statistical analysis software preferred.
Valid California Driver’s License and proof of insurance if driving a personal vehicle.
Physical demands:
Ability to lift/move up to 35 pounds, for example files and promotional materials.
Ability to participate in community health canvassing in the field, which involves climbing stairs, walking in neighborhoods during the day, and carrying program materials.
Ability to travel for in-person meetings and events in South Los Angeles.
Compensation: The Administrative Program Manager is a full-time, exempt position with an annual salary range of $70,000-$80,000. Salary is based on qualifications and experience. Esperanza Community Housing offers comprehensive benefits that include: 100% medical and dental, cash in lieu of medical and dental, unemployment, 401K with matching, group life, accidental death, long-term disability, and holiday/vacation/sick leave pay.
To Apply: Please submit a resume, cover letter and three professional references to HR@esperanzacommunityhousing.org with a subject line: Administrative Program Manager.
Esperanza Community Housing is an affirmative action, equal opportunity employer and encourages applications from all qualified candidates regardless of race, color, ethnicity, age, gender, sexual orientation, marital or parental status, religion, disability, or any other status protected by laws or regulations. We work to ensure fair treatment of applicants and employees and actively enforce zero tolerance policies against discrimination and harassment.