A successful Financial Advisor in Horsham, PA is seeking a qualified professional to join her team in the important role of Administrative/Sales Assistant in the Horsham office.

This position requires excellent customer service and problem-solving skills, which helps the candidate to confidently provide information to the advisor and clients in a reliable, efficient and professional manner.

Candidate must be extremely organized, detail-oriented and a self-starter.

Responsibilities:

• Responsible for proactive client contact which includes communication by phone, email
• Assist clients with service needs, including general account questions, account and beneficiary changes, loans and withdrawals
• Schedule and confirm client appointments by email, phone, and use of electronic calendar
• Client appointment preparation – appointment agendas, running performance reports, gathering proper paperwork, etc.
• Document all client interactions via CRM
• Responsible for executing marketing tasks, as needed
• Assist with various on-location events as needed
• Submit correspondence and sales material to compliance for review
• Ensure that Required Minimum Distributions are scheduled and taken
• Inform financial advisor of client issues
• Stay apprised on industry and company rules and regulations
• Attend branch operations meetings and sales assistant conferences
• Other projects and tasks as assigned
• Ability to develop strong client relationships
• Excellent oral and written communication skills
• Ability to work independently and with team members
• Problem solver and critical thinker
• Ability to anticipate client and advisor needs
• Capable of working under deadlines
• Ability to do research to answer questions
• Sales Force, Redtail, Albridge, AdvisorStream, Investment and Insurance company websites, Microsoft Office Suite, Morningstar, Financial Planning software
• At least 2 years of previous experience in sales support
• Investment/brokerage operations experience
• Customer service experience
• Thorough knowledge of mutual funds and retirement plans
• Industry experience and Series 6 or 7 and Series 63 registrations required within 6 months of employment
• SIE exam required if not FINRA licensed

Skills Required:

• Ability to develop strong client relationships
• Excellent oral and written communication skills
• Ability to work independently and with team members
• Problem solver and critical thinker
• Ability to anticipate client and advisor needs
• Capable of working under deadlines
• Ability to do research to answer questions

Software Used:

• Sales Force, Redtail, Albridge, AdvisorStream, Investment and Insurance company websites, Microsoft Office Suite, Morningstar, Financial Planning software

Knowledge/Experience:

• At least 2 years of previous experience in sales support
• Investment/brokerage operations experience
• Customer service experience
• Thorough knowledge of mutual funds and retirement plans
• Industry experience and Series 6 or 7 and Series 63 registrations required within 6 months of employment
• SIE exam required if not FINRA licensed