Since 1986, Advanced Refrigeration & Air has been a leader in commercial refrigeration and air conditioning. Based in Orlando, Florida, our family-owned company operates across five locations in the state. For almost 40 years, we have provided top-tier service to grocery retailers, restaurants, and businesses throughout Florida, Georgia, and Alabama. We are currently hiring an Administrative Support Specialist to join our Service team.

Overview

We are currently hiring an Administrative Support Specialist to join our Service team. We seek a reliable and detail-oriented individual to become an Administrative Support Specialist. This role is essential in supporting our field team and area manager to ensure accurate communication and workflow between internal teams and external clients.

Responsibilities:

Assist with technician scheduling and logistics

Communicate clearly with technicians and district managers to support service operations

Enter refrigerant forms for EPA compliance (select clients)

Maintain and input information into internal software systems

Organize and track preventative maintenance documentation

Support other admins when coverage is needed

Update external client portals with service call data

Qualifications:

2+ Years Administrative Office Experience

A critical thinker who can troubleshoot basic issues independently

Able to multi-task and prioritize effectively

Detail-oriented with strong organizational skills

Experience in Acumatica, Dropbox, OneDrive, Google Drive, and SharePoint a plus.

Experienced in HVAC, Refrigeration, or a similar technical industry (preferred)

Professional and friendly communication

Proficient experience in Microsoft Office products, such as: Excel, Outlook, Word.

Punctual and dependable