Benefits:

401(k)

Dental insurance

Paid time off

Vision insurance

EZETT Youth and Family Services

JOB DESCRIPTION

JOB TITLE: Administrative Support Specialist

IMMEDIATE SUPERVISOR: Program Director

DESCRIPTION:

This position involves the provision of support for the company’s operations by maintaining and supervising office systems. This position serves as the first level of contact for EZETT Youth and Family Services via phone contact and walk-ins.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Maintain office services by organizing office operations and procedures; collecting time sheets and weekly printing of staff reports for billing and payroll; controlling correspondence; designing and maintaining effective filing systems; reviewing and documenting supply requisitions; monitoring and maintaining clerical functions.

Maintain office needs and efficiency by planning and implementing office systems, layouts, and equipment procurement.

Implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

Completes operational requirements by coordinating and maintaining staff supervision schedule and meeting times. Maintain a log of Sign in sheets for all staff and visitors.

Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.

Maintains staff by assisting in document collection and uploading into respective platform.

Maintain professional and technical knowledge by attending educational workshops as needed; reviewing professional publications; establishing personal networks; and keeping up with and notifying appropriate staff of DBHDS, Medicaid, and HMO’s memos.

Assist with client referrals, initial intake process (demographic collection), and assist with scheduling assessments/intakes.

Maintain client files and ensures that all daily, weekly, monthly, and yearly documentation being turned in are filed in each respective file.

Assist with the coordinating and scheduling of Staff Supervision, Meetings, Trainings, Outings, and Team Building activities.

Maintain a high degree of professionalism with clients, staff, and with referring agencies seeking to build and maintain positive relationships.

Maintain high degree of client and staff confidentiality.

Daily management and upkeep of office environment.

Other duties as assigned.

REQUIREMENTS:

Skills:

Customer Service

Supply Management

Tracking Budget Expenses

Managing Processes

Promoting Process Improvement

Inventory Control

Oral and written communication

Knowledge of:

Community Resources

Microsoft Office

Computer software

HIPPA Guidelines

Proficiencies

Microsoft Office

MINIMUM QUALIFICATIONS:

An Associates degree and at least 2 years of work experience in Office Administration or Customer Service.