We are looking for a organized, reliable, and people-friendly administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. This role is essential to keeping the practice running smoothly behind the scenes and supporting our clinical team, families, and leadership.

Key Responsibilities

Authorizations & Insurance Support

• Manage therapy authorizations across payers (including Medicaid/MCOs and other plans)

• Track authorization start/end dates and visit limits

• Submit authorization requests and follow up as needed

• Communicate authorization status to clinicians and leadership

• Flag potential gaps or expirations proactively

Front Desk & Client Coordination

• Serve as a point of contact for families, therapists, and corporate

• Answer phone calls and emails professionally and warmly

• Support intake, scheduling coordination, and basic client inquiries.

Prioritizing applicants with prior healthcare experience.

C ome join our warm, friendly and amazing team here at NTC!