Benefits:
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Administrative / Financial Services Assistant
We are looking for a candidate with a strong background in office administration for accounting & financial services.
The Administrative / Financial Services Assistant plays a critical role in supporting the Ethos CPA team and Financial Advisor(s) in providing high-quality administrative, compliance, and client service support. This role combines support for both the accounting and financial areas that Ethos CPA provides for our clients. We are looking for a person who will work well in a team environment and have an openness to learn and grow in their accounting and financial knowledge, as well as their customer service skills.
Position & Benefits:
· Full-Time, Salaried Position
· 8:30 – 5 pm
· Company Paid Medical & Vision Insurance
· 401k & Employer Contributions
· Bonuses Twice Annually
· Company paid training seminars
Duties & Responsibilities:
· First point of contact for clients via phone and in person. Handling inquiries and questions, providing basic information to clients and directing their requests to Accountants
· Manage phone calls, eMails and in person requests
· Process client payments, mailings, ShareFile information and documents with detail, organization, and consistency.
· Team Focused to assist office in all capacities
· Gather sensitive client information, open & maintain client accounts utilizing office-specific software, ensure paperwork & documentation is accurate and compliant with firm and industry regulations.
· Prepare letters, forms, reports, and spreadsheets to support Financial Advisor activities
· Utilize office software to maintain client records, documents, instructions, and interactions.
· Assist with marketing efforts, coordinate and oversee client events, support business and client growth
· Develop relationships with multiple clients
Skills:
· Effective and direct communication skills to interact with team members & clients
· Strong knowledge & understanding of accounting & financial verbage
· Highly organized and methodized in workflow, with a working knowledge of Microsoft Office and Excel, as well as ability to learn new software
· Ability to prioritize and adjust as unexpected clients’ needs arise, as well as be an exceptional at multi-tasking
· Works well in a team environment, as well as independently completing assigned tasks on time
· High integrity and discretion are imperative
· Willingness to ask for help & ability to apply constructive feedback
Requirements:
· Relevant experience in accounting &/or financial areas that can be utilized to build skills
· Must be able to pass a background check, as well as fingerprinting