Benefits:

401(k)

Company parties

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Our successful Keller Williams Beverly Hills Real Estate office is seeking an Administrator Front Desk team member!

Administrative & Reception Duties

● Answer phones, take messages, and forward calls appropriately.

● Sort mail and packages and distribute accordingly.

● Log all commission checks received from escrow companies; ensure each check is accurately recorded and promptly delivered to the MCA assistant for processing.

● Schedule appointments, manage calendars, and assist with basic administrative tasks.

● Support other departments with overflow administrative needs.

● Handle scheduling of conference rooms, equipment use, and shared spaces to avoid conflicts.

● Set up Zoom meetings.

● Greet and assist all agents with professionalism and warmth, regardless of their production level.

● Serve as the point of contact between agents and the rest of the office staff, enforcing boundaries as needed.

● Confidently give direction and ensure agents follow office procedures and protocols.

Office Cleanliness & Upkeep

● Take full ownership of the cleanliness and presentation of the front desk and common areas.

● Ensure that the kitchen, lobby, common areas and conference rooms are tidy throughout the day.

● Water and maintain indoor office plants regularly. ● Keep an eye on supply levels and restock or report as necessary.

Maintenance & Vendor Coordination

● Be the main point of contact for maintenance issues—identify problems, contact vendors, and follow up until resolution.

● Coordinate with building management and external service providers as needed.

● Keep a log of ongoing maintenance issues and ensure timely updates to the team.

Agent Support

● Provide guidance to agents on how to use the printer, including troubleshooting common printing issues.

● Manage cubicle and office assignments for agents - Coordinate the distribution of workspaces as agents join or transition.

● When a new agent joins, ensure they receive all necessary tools and access: printing codes, key fobs, physical keys (if assigned an office).

● Coordinate the offboarding process when an agent leaves - collect keys/fobs/schedule cubicle or office cleaning, repainting, and necessary repairs before reassigning the space.

Communication & Professionalism

● Communicate clearly, directly, and respectfully with all team members.

● Serve as the “first impression” of the office—appearance and attitude should reflect professionalism at all times.

● Ability to de-escalate tension and maintain a calm, proactive demeanor under pressure.

Language Skills (Preferred)

● Bilingual (Spanish/English) is a plus, especially when assisting clients or vendors.