The Practice Administrator provides administrative and strategic support to the Chair of the Applicable Department, Departmental Physicians, and Advanced Practice Clinicians in their respective practice areas. The Practice Administrator serves in a leadership role collaboratively and independently for programmatic planning and operations on the main Fox Chase campus and extramural sites, where applicable. The Practice Administrator serves as a key conduit for operational improvements, both focused on customer service and revenue cycle compliance. The Practice Administrator is responsible for Departmental faculty practice plan performance assessment and budgets. The Practice Administrator collaborates with VP, Physician Practice on Corporation-wide productivity assessments and business development opportunities, including off-site infusion expansion.

Education
Bachelor's Degree Required
Master's Degree Healthcare Administration or Business Administration Preferred

Experience
5 years experience in progressively responsible leadership role in physician practice
management in an academic health sciences center Required

Required Skills

Required Experience

Qualifications: Knowledge, Skills & Abilities:

1. Associate's degree required with emphasis in graphic design, marketing or related field; bachelor’s degree in graphic design, website design, marketing, or programming preferred.
2. Demonstrated success in graphic design, digital advertising, website design, UI/UX, and AI.
3. Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects).
4. Experience with WordPress, SEO, and web accessibility compliance (ADA/WCAG).
5. Experience with project management tools and digital marketing platforms.
6. Ability to work independently and manage multiple priorities in a fast-paced environment.
7. Strong project management skills, interpersonal, presentation, collaboration, and oral and written communication skills.
8. Demonstrated ability to relate to people of all ages, races, and social-economic backgrounds.
9. Demonstrated ability to operate office technology, software, & equipment.
10. Ability and willingness to upgrade skills including technology or process changes.

Essential Function:

1. Create and manage visual assets including web design and digital campaigns that enhance engagement and drive awareness of the College.
2. Design digital assets and printed materials for internal and external advertising, including mailers, website content, large format prints, web and social media ads, and motion graphic animations.
3. Improve website designs, WCAG compliance, and UI/UX enhancements as well as analyze website and marketing data for SEO and user engagement improvements.
4. Work with internal team to leverage project management systems to streamline design and production workflows.
5. Create and maintain brand identity across all marketing materials.
6. Collaborate with internal and external partners to develop and execute advertising campaigns.
7. Conduct A/B testing and iterative design improvements for digital assets.
8. Provide training and documentation on WordPress website management for staff.
9. Support rapid-turnaround design projects, ensuring consistency with institutional branding.
10. Ensure ADA compliance for digital and print content.
11. Contribute to social media content strategy, including profile branding and targeted ad designs.

Physical, Mental, and Environment Requirements Include:

**1. **Mental Demands:

☒ **** Detailed Work

☒ Student Contact

☒ Deadline oriented

☒ Problem Situations

☒ Multiple Priorities & Demands

☐ Emergency Situations

☐ Confidentiality

☐ On-call Availability

☒ Continual Interruptions

☒ Working Alone

☒ Faculty Contact

☒ Working with Others ** **

Physical Demands:

☒ Standing & Walking

☒ Sitting

☐ Reclining

☒ Carrying

☒ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☐ Up to 50 lbs. ☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☐ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☒ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

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Muskegon Community ** is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment.** ** Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.**