Benefits:

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Role: Admission Advisor/Admin at Primrose School at San Ramon

Position Summary

The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment.

Key Responsibilities

Schedule school tours, highlighting programs, curriculum, and unique value propositions

Maintain accurate records of prospective families and enrollment status

Assist families with enrollment paperwork, waitlists, and tuition information

Follow up consistently with prospective families to convert leads into enrollments

Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process

Flexibility with the working hours

Sales & Revenue Growth

Actively promote school programs and services to meet or exceed enrollment goals

Utilize consultative sales techniques to identify family needs and recommend appropriate programs

Track leads, tour conversions, and enrollment metrics

Participate in enrollment forecasting and capacity planning

Marketing & Community Outreach

Support marketing initiatives to increase brand awareness and lead generation

Represent the school at community events, open houses, and outreach activities

Build and maintain relationships with local businesses, realtors, and community partners

Assist with social media, events, and promotional campaigns as needed

Customer Service & Family Experience

Deliver exceptional customer service to prospective and current families

Address questions, concerns, and objections professionally and promptly

Foster strong relationships with families to support retention and referrals

Collaborate with leadership and staff to ensure a seamless onboarding experience

Administrative & Team Support

Maintain CRM systems, inquiry logs, and enrollment reports

Collaborate with directors, teachers, and corporate partners

Ensure compliance with school policies, procedures, and licensing requirements

Qualifications

Associate or Bachelor’s degree required

2+ years of experience in admissions, sales, marketing, and customer service

Strong interpersonal, communication, and presentation skills

Goal-oriented with a proven ability to meet or exceed sales targets

Proficiency in CRM systems, Microsoft Office, and/or enrollment software

Ability to multitask, prioritize, and work in a fast-paced environment Skills

Experience in early childhood education, private school admissions, or related fields

Knowledge of lead management, marketing funnels, and sales follow-up strategies

Event planning and community outreach experience

On-site school setting with frequent interaction with families

Some evening or weekend events may be required

Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you! MLBC