Admissions Assistant

S

Southern California Institute of Technology

Admissions Assistant

Anaheim, CA
Full Time
Paid
  • Responsibilities

    Position Summary

    SCIT is seeking a friendly, detail-oriented Admissions Assistant to join our Admissions Department. This position serves as the first point of contact for prospective students, families, and current students—providing essential support to ensure a welcoming, efficient, and informed experience. The ideal candidate will bring strong customer service skills and a commitment to helping students navigate the college admission process.

    Key Responsibilities

    Front Desk & Customer Service

    • Greet and assist all visitors to the Admissions Department in a professional and welcoming manner.
    • Answer phones, respond to emails, and provide accurate information regarding admission requirements, application deadlines, financial aid options, and next steps.
    • Schedule campus tours, admissions interviews, and financial aid advising appointments using college scheduling systems.
    • Maintain a clean, organized, and well-stocked reception area with current brochures and forms.
    • Log and route inquiries and follow-ups to the appropriate staff members.

    Admissions Support

    • Receive, track, and process admissions documents including transcripts, test scores, and application forms.
    • Enter applicant data and update application statuses in the college's admissions system.
    • Prepare admission packets, communications, and decision letters for distribution.
    • Assist with coordination of campus admissions events (e.g., orientation, information sessions, etc.).
    • Help monitor and maintain the integrity of applicant data and files in both physical and electronic formats.
    • Follow-up with both in-person and online applicants regularly to ensure timely completion of the admission process.

    Qualifications

    • Associate's degree. Bachelor's degree preferred.
    • Previous experience in customer service or administrative support, ideally in a college or education setting.
    • Strong written and verbal communication skills; bilingual proficiency is a plus.
    • Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with student databases preferred.
    • Ability to multitask, work independently, and handle sensitive information with discretion.
    • A professional, welcoming attitude with a passion for helping students succeed.

    Working Conditions

    • Mondays-Fridays: 8am-5pm
    • Full-time, 40 hours/week
    • On-site

    Benefits Summary

    • Paid Sick Leave: 40 hours of paid sick leave for each calendar year
    • Paid Vacation: 40 hours of paid vacation for the first year of employment, followed by 80 hours of paid vacation for the second year of employment onward. Vacation hours are accrued each term following the 90 day introductory period.
    • Paid Holidays: Total of 7 paid holidays throughout the calendar year, eligible after the 90 day introductory period.
    • Health Insurance: The school offers both PPO and HMO insurance plans where up to $400 of the monthly insurance premium is covered by the school.
    • 401(k): Following the first year of employment and 1000 hours of services, employees may participate in the school's 401(k) plan.