Admissions & Billing Coordinator
Part-Time | On Campus | Monday–Friday, 9:00 AM–12:00 PM
Creative STEAM Academy is looking for a highly organized, detail-oriented, and friendly Admissions & Billing Coordinator to join our campus team. This role is ideal for someone who is tech-savvy, enjoys working with families, and takes pride in making sure every detail is completed accurately and professionally.
The Admissions & Billing Coordinator will be responsible for helping new families move smoothly through the enrollment and onboarding process while also supporting monthly billing, payment tracking, and account follow-up.
Key Responsibilities
The Admissions & Billing Coordinator will:
Contact new families as admissions come in and provide a warm, professional onboarding experience
Guide families through the enrollment process from start to finish
Enter new students and families into our school operating system
Ensure tuition, registration, materials fees, charter funds, and recurring payments are set up accurately
Confirm that all required forms are completed, including contracts, handbooks, waivers, and enrollment paperwork
Maintain clear onboarding checklists so every family account is complete and accurate
Upload and track charter school funds, purchase orders, and payment documentation
Follow up monthly with families regarding payments, outstanding balances, and account updates
Communicate professionally with families by phone, email, and text
Maintain accurate spreadsheets, reports, and billing records
Work closely with the leadership team to ensure admissions and billing are organized and up to date
Provide excellent, white-glove customer service to every family
Ideal Candidate
We are looking for someone who is:
Extremely detail-oriented and organized
Comfortable with phone calls and family communication
Friendly, professional, and customer-service focused
Tech-savvy and confident using Google Workspace, Google Drive, spreadsheets, and online platforms
Able to create and maintain data, reports, checklists, and tracking systems
Reliable, proactive, and able to follow through without constant reminders
Able to handle confidential family and billing information with professionalism
Comfortable working on campus in a busy school environment
Strong at checking details, catching errors, and making sure nothing falls through the cracks
Preferred Experience
Experience in admissions, billing, enrollment, office administration, customer service, or school operations
Experience using school management systems, billing platforms, spreadsheets, or CRM-style systems
Experience working with families, students, or educational programs is a plus
Schedule
This is an on-campus, part-time position.
Hours: Monday–Friday, 9:00 AM–12:00 PM Location: Creative STEAM Academy campus
About Creative STEAM Academy
Creative STEAM Academy is a small, innovative private homeschool learning center serving TK–8th grade students through hands-on academics, arts, STEM, and enrichment programs. We are passionate about creating a warm, organized, and supportive experience for both students and families.