Admissions Specialist

LeafSpring School at Matthews

Admissions Specialist

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Admissions Specialist – LeafSpring Schools

    LeafSpring Schools is growing! As we prepare to expand our school community, we are seeking an enthusiastic, organized, and relationship-driven Admissions Specialist to join our Enrollment & Family Engagement Team.

    Reporting to the Director of Admissions, the Admissions Specialist will help guide prospective families from their initial inquiry through enrollment. This position is ideal for someone who loves connecting with families, providing exceptional customer service, and helping parents feel confident about choosing the right early education experience for their child.

    Key Responsibilities

    Respond to new family inquiries by phone, email, and other communication channels

    Build relationships with prospective families through consistent, personalized follow-up

    Schedule and confirm school tours

    Assist with and eventually conduct tours of our schools

    Maintain accurate prospective-family information, notes, and follow-up tasks within our enrollment system

    Follow up with families after tours and throughout their decision-making process

    Assist families with enrollment paperwork and next steps

    Maintain communication with waitlisted families

    Partner closely with the Director of Admissions through daily check-ins and weekly planning meetings

    Support enrollment events, open houses, and community outreach initiatives

    Help ensure every prospective family receives a warm, responsive, and consistent LeafSpring experience

    Qualifications

    Excellent verbal and written communication skills

    Strong customer service and relationship-building skills

    Highly organized with excellent follow-through and attention to detail

    Comfortable making outbound calls and engaging prospective families

    Ability to manage multiple families, deadlines, and priorities simultaneously

    Confident using technology, databases, email, calendars, and other digital systems

    Professional, warm, positive, and solution-oriented

    Experience in admissions, enrollment, customer service, sales, hospitality, early childhood education, or a related field preferred

    Experience working with families or in an early childhood setting is a plus

    What We're Looking For

    We're looking for someone who understands that enrollment is more than filling a classroom—it is about building trust with families. The right person will be proactive, personable, dependable, and excited to help families discover what makes LeafSpring Schools special.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to LeafSpring School Corporate.