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Retail Sales Associate, Natick MA

Adore Me

Retail Sales Associate, Natick MA

Natick, MA
Part Time
Paid
  • Responsibilities

    WHO WE ARE:

    Adore Me is a disruptive e-commerce startup revolutionizing the lingerie industry by creating fast-fashion, affordable, inclusive intimates – you could say we're the online Zara of lingerie.

    Adore Me is ranked #9 on Crain's Fast 50 list of fastest-growing companies in New York, ranked three times on the Inc. 500 list of the fastest-growing private companies in America, including the #2 fastest growing retail company in the U.S. in 2015. Founded in 2012 with the ambition to disrupt the industry to its core.

    WE “ADORE” WHAT WE DO!

    We are more than just a team: we're a community of energetic, goal-oriented, creative thinkers and doers. We're dedicated to empowering women, starting with changing the way women think about and shop for lingerie. We do this by following our mission to provide facts, challenging each other to grow and innovate, minding the details, and caring strongly for each other and what we do.

    We're eccentric but focused; free spirited, but motivated; purpose driven, but fun; unpretentious, but always pushing ourselves to perform exceptionally. Our rapid growth is a testament to these qualities paired with our constantly nurtured environment of innovation, creativity, and restlessness.

    ABOUT THE ROLE:

    We are looking for top notch Sales Associates for our very first retail store!!  The Sales team will work together to create an environment where the customer is inspired to buy buy buy! We seek someone who is confident, proactive and customer-savvy with previous experience working with a contemporary brand. You're perfect for this position if you're a strong sales-driver who enjoys spending time on the floor working with your team and clients.

    WHAT WILL YOU DO?

    Sales and Customer Engagement:

    • Drive customer engagement by creating a welcoming genuine connection and customizing sales techniques.
    • Balance multiple customers.
    • Enhance customer satisfaction and retention using good judgement and values.
    • Communicate with customers and team members in a clear, concise, courteous and professional manner.
    • Be resilient and bounces back quickly from setbacks.
    • Shift Preparation- review and maintain awareness of all sales promotions and applicable ringing procedures.
    • Create customer awareness of programs available to them to build customer loyalty.

    Point of Purchase:

    • Deliver a friendly and efficient purchase experience, processing transactions accurately.
    • Reinforce customer buying decisions at checkout and recommend complimentary items.
    • Execute register opening and closing processes accurately, including change orders and preparing deposits.

    Merchandising and Operations:

    • Process merchandise to be floor ready and maintains back room and under stock to brand standards.
    • Replenish merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
    • Execute floorset proficiently and adhere to brand visual standards.
    • Assist with maintenance of back room and under stock to enable efficient replenishment.
    • Understand and demonst the Adore Me Values.
    • Support all activities related to providing a safe working environment.

    WHAT SKILLS DO YOU HAVE?

    • Experience working in a retail or customer service environment.
    • Competitive drive and entrepreneurial confidence to succeed in a fast paced environment.
    • Demonstrated ability to develop relationships with customers and coworkers.
    • Knowledgeable and enthusiastic about fashion/lingerie.
    • Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
    • Ability to quickly learn new procedures and processes.