Benefits:

Bonus based on performance

Competitive salary

Employee discounts

The Facility Manager oversees the daily operations of an Adult Medical Day Care center, ensuring compliance with state and federal regulations, maintaining high standards of care, and fostering a safe, engaging environment for participants. This role involves managing staff, coordinating medical and recreational services, overseeing budgets, and serving as the primary point of contact for families, healthcare providers, and regulatory agencies.

Key Responsibilities

Operational Leadership

Manage daily facility operations, ensuring smooth delivery of medical and social services.

Develop and enforce policies and procedures in compliance with state licensure and Medicaid regulations.

Maintain accurate participant records, incident reports, and quality improvement documentation.

Staff Management

Recruit, train, schedule, and supervise nursing, activity, dietary, and transportation staff.

Conduct performance evaluations and promote a culture of teamwork and accountability.

Ensure staff compliance with continuing education and credentialing requirements.

Participant Care

Oversee individualized care plans in collaboration with physicians, nurses, and social workers.

Monitor participant health, safety, and satisfaction; respond to emergencies and family concerns.

Coordinate transportation, therapy, nutrition, and recreation services tailored to participants’ needs.

Regulatory Compliance and Quality Assurance

Ensure compliance with all local, state, and federal healthcare regulations (e.g., HIPAA, ADA, state adult day care laws).

Prepare for and lead regulatory inspections, audits, and accreditation reviews.

Implement health and safety protocols, infection control, and emergency preparedness plans.

Financial and Administrative Management

Develop and manage the facility’s annual budget, including billing, payroll, and supply procurement.

Track attendance, Medicaid billing, and reimbursement documentation accurately.

Oversee vendor contracts and facility maintenance.

Community and Family Relations

Maintain strong communication with participants’ families and caregivers.

Build partnerships with community organizations and referral sources.

Promote the program within the community to increase participation.

Qualifications

Bachelor’s degree in healthcare administration, nursing, social work, or a related field (Master’s preferred).

Minimum 3–5 years of management experience in adult day care, long-term care, or healthcare setting.

Knowledge of geriatric care, chronic disease management, and social services coordination.

Skills and Competencies

Strong leadership, organizational, and interpersonal communication skills.

Knowledge of state adult day care regulations and Medicaid reimbursement.

Ability to manage budgets and handle multiple priorities effectively.

Empathy, patience, and dedication to serving adults with medical and cognitive needs.

Proficiency with healthcare software and electronic health records (EHRs).